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UofGH Covid-19 Updates

Latest Update

August 5, 2020 - What students need to know and do before coming to campus

With the beginning of the fall semester only weeks away, we want to provide University of Guelph-Humber students - particularly those with face-to-face courses - information and guidelines before coming to campus. Approximately 500 University of Guelph-Humber students will be on campus for the Fall 2020 semester.

Please note the wearing of masks is mandatory while in campus buildings and facilities.

Return to Campus Agreement:

Watch your inbox for an email from Guelph-Humber with the Return to Campus Agreement. Please follow the instructions to complete and submit the agreement. Please note this agreement is mandatory for all students, including those who are not taking any courses on campus.

Download the App:

Download the Humber Guardian App (Apple StoreGoogle Play Store) and complete the COVID-19 Self-Assessment Form daily.

Keep Informed:

Visit UoGH’s COVID-19 webpage for updates and frequently asked questions.

Watch these videos for some health and wellness best practices.

Review information sent by your program and the Registrar’s Office.

Health and Safety Measures:

Enhanced safety measures and guidelines have been put in place to protect all students, instructors and staff. This includes appropriate physical distancing, screening protocols, and Personal Protective Equipment (PPE).

The health and well-being of our community remains our top priority as we gradually reopen our campus. An alternate format of a Daily COVID-19 Self-Assessment can be found here.

We ask that if a member of the Guelph-Humber community has or thinks they may have COVID-19, that they report it confidentially to the following designated staff:

Students should contact Jacqueline Anderson, Associate Director, Health and Counseling, at jacqueline.anderson@humber.ca (Staff should contact Hiren Patel, Senior Abilities and Accommodations Specialist, at hiren.patel@humber.ca)

New Measures Include:

  • Screening protocol in place for each time learners and employees access campus facilities
  • Reduced class sizes based on the size of physical training spaces to support physical distancing
  • Provision of masks by UofGH to students, instructors, and staff
  • Enhanced cleaning and sanitization of equipment, tools and spaces
  • Where physical distancing is not possible, the introduction of additional health and safety protocols
  • Signage throughout our campus and facilities, informing our community about physical distancing and areas that are open and closed, and more.

June 17, 2020 - International Tuition Increases

We would like to address some concerns that we have received about international tuition rates.

The University of Guelph-Humber (UofGH) is a global institution with a long tradition of welcoming international students. International students are an important part of our UofGH community, adding diversity and new perspectives and enhancing the learning experience for all. 

We are committed to supporting international students as they begin or continue their studies here. UofGH’s international tuition rates remain among the most affordable in Ontario and below the average among our sector peers.

Tuition costs reflect our commitment to continue to deliver excellent academic programs and student services. Our percentage increases for international student tuition are similar to the percentage increases for international student tuition adopted this year by our peer institutions.

We understand, however, that the recently announced tuition increases may represent a hardship for some continuing and returning international students, particularly amid challenges posed by the unprecedented COVID-19 pandemic.

Please be assured that we remain committed to international students during these turbulent times and we have taken recent measures to assist international students.

During our winter and spring 2020 semesters, we enhanced our existing emergency bursaries for international students, created a new COVID-19 bursary in conjunction with IGNITE, the student government. We also provided residence spaces and other supports to international students who were unable to leave the country.

Our commitment to providing increased support for international students will continue during the 2020-21 academic year, including two new initiatives:

1) The Vice-Provost Incentive Offer, a one-time supplement of $750.00 CAD offered to all full-time international students registered for the Fall 2020 semester.

2) The University of Guelph-Humber Relief Fund, an initiative to provide bursaries for all domestic and international students who have been financially effected by COVID-19.

We will also continue to provide Student Accessibility Services, Counselling Services and services in other student wellness areas to international students. 

Again, the University of Guelph-Humber is committed to providing financial support, ensuring academic excellence and offering support services to all students, including members of our international community.

Sincerely,

Stuart McCook, 
Assistant Vice-President, International 
University of Guelph
avpi@uoguelph.ca

International Tuition Frequently Asked Questions (FAQs)

1. Why did the University of Guelph-Humber increase its international tuition rates?

A. Tuition costs reflect our commitment to continue to deliver excellent academic programs and student services; costs of providing service increase every year. It is important to note that UofGH offers a high-quality education at tuition rates that are significantly lower than those of our peer institutions in Ontario. Even with the increase our international tuition rates are 70 to 75 percent of those of our peer institutions.

2. Why would you implement an international tuition increase during a global pandemic?

A. Changes to international tuition rates are set based on a principled approach and are part of an annual budget process. The proposed changes for 2020/2021 were in place before the COVID-19 pandemic. We understand, however, that the recently announced tuition increases may represent a hardship for some continuing and returning international students, particularly amid challenges posed by the unprecedented global challenges, and have taken recent measures to assist international students.

3. What measures have you taken to help offset the international tuition increase?

A. During our winter and spring 2020 semesters we enhanced our existing emergency bursaries for international students and created a new GH Relief Fund, and allowed for deferred tuition payment plans. We also provided residence spaces and other supports to international students who were unable to leave the country.

Our commitment to providing support for our international students will continue during the 2020-21 academic year, including two new initiatives:

1) The Vice-Provost Incentive Offer, a one-time supplement of $750 offered to all full-time international students registered for the fall 2020 semester.

2) The University of Guelph-Humber Relief Fund, an initiative to provide bursaries for all domestic and international students who have been financially effected by COVID-19

More information about the various financial supports available to international students is available online at: guelphhumber.ca/sfs

4. Why do international students not pay the same tuition as domestic students?

A. Unlike domestic students, the cost of providing international students with a high-quality education is not supplemented by government funding and grants.

5. What will the international tuition increases cover?

A. Tuition costs reflect our commitment to continue to deliver excellent academic programs and student services.

6. How much is international tuition going up?

A. The tuition increases for international students are between 10 and 15 per cent depending on the program. Our percentage increases for international student tuition are similar to the percentage increases for international student tuition adopted this year by our peer institutions. 

7. How does UofGH’s international tuition compare to other Ontario universities?

A. UofGH offers a high-quality education at tuition rates that are significantly lower than those of our peer institutions in Ontario. Even with the increase our international tuition rates are 70 to 75 percent of those of our peer institutions.

8. Why didn’t the University increase tuition for domestic students?

A. Domestic tuition is currently frozen as per the current Tuition Fee Policy from the Ministry of Colleges and Universities (MCU).

9. Why is having international students important for a university?

A. UofGH is a global institution. International students add to the diversity of campus and the diversity of the learning experience for all students. Thus, recruiting international students and talent is a strategic focus.

June 3, 2020 -  Semester Elsewhere Update, Fall 2020

The decision has been made to cancel our upcoming Fall 2020 inbound and outbound exchange programs. We recognize that this will be very disappointing, but the decision has not been made lightly and reflects the high priority we place on the health and safety of students.

If you have been approved to enroll as an exchange student for the Fall 2020 semester abroad, we recommend that you contact your host institution to inform them that you will not be attending. It is recommended, too, that you connect with your Academic Advisor to review your academic plans. 

Should you be interested in deferring your exchange studies to the Winter 2021 semester, you will need to meet with your Academic Advisor to update your letter of permission. 

Please note that we currently will not be able to coordinate distance education as part of the exchange process.

We recognize that many of you have been anticipating this unique semester abroad opportunity for many months. While we are all disappointed, we remain optimistic that the Semester Elsewhere program will resume in the near future. 

Please feel free to send an email to assistvp@guelphhumber.ca if you have any questions or concerns.  

May 21, 2020 - Summer 2020 Final Exam Information

The student and public FAQs section has been updated with an academic frequently asked questions subsection regarding Summer 2020 Final Exam. Visit the page here to learn more

May 13, 2020 - Winter 2020 Student Grades and Course Drop Dates

In order to support all students and allow for informed decisions, a revised grading structure and extended drop date have been implemented for the Winter 2020 semester. 

Final Grades that have been received in the Office of Registrarial Services will show on WebAdvisor beginning April 30, 2020.  Grades will continue to be updated on WebAdvisor as they are received until May 6, 2020. At that time, students may choose one of the following options:

  • Keep final numeric grade awarded 
  • Assign a pass, provided the student has achieved a passing grade (The “Pass” designation does not affect your semester average or your cumulative GPA; you will receive credit for the course).  
  • Drop the course

Students will have until Wednesday, May 20, 2020 to decide whether to retain the numerical grade, opt for a “Pass” designation or drop the course. For students who are opting to assign a "Pass" (or "Fail") designation or to drop a course, the form for doing so is now available on Web Advisor. To access the form, log in to WebAdvisor and go to the Students page. Under "Academic Profile" on the right-hand side, click on "W20 Final Grading Options." Students must drop their course using WebAdvisor. It is important that students look into future program requirements before making decisions regarding dropping a course versus taking a “Pass” designation or retaining the numerical grade.

April 28, 2020 - Student Financial Services FAQS

Information on Canada Emergency Student Benefit (CESB), student accounts, OSAP, government aid and/or scholarships, bursaries, and other awards can be found here on the Student Financial Services page. 

April 21, 2020 - Update

 Dear University of Guelph-Humber Students, Instructors, and Staff,

We are continuing to closely monitor the rapidly evolving COVID-19 pandemic and its impact on students, instructors, and staff. We are working diligently to provide regular updates as new information becomes available.

Your health, well-being, and safety remain our top priority.

Although our building and the physical campus are currently closed, we remain very much open remotely. As such, we are committed to finding new ways to provide as many services and supports to you as possible in alternate and innovative ways.

This is uncharted territory for all of us. The University of Guelph-Humber community has come together and has demonstrated ingenuity, patience, and resilience at a time when it has been needed the most. I thank you all for that. 

The University's faculty and staff directory can be found at guelphhumber.ca/directory. A list of specific departments and resources follow:

Please stay healthy and safe!

Dr. John Walsh
Vice-Provost
University of Guelph Humber

April 8, 2020 - Winter 2020 Course Drop Deadlines

Students who have decided to drop a course before the final exam period can do so until April 12, 2020 at 11:59 p.m. using the regular drop function on WebAdvisor (the "Register and Drop Sections" screen). For instructions on using this drop function, watch the WebAdvisor video tutorial.

Students will not be able to drop a course during the exam period; however, they will have the option of dropping a course after exams and once their grades are available.

A new form will be available on WebAdvisor by the end of April that will allow students to choose from the three options outlined in the revised grading structure for Winter 2020 : keep the final numeric grade that was awarded, assign a "Pass" designation or drop the course. Students will have until May 20, 2020 to drop a course using this form or to select one of the other grading options.

All the best as you complete your semester! 

Academic Advisors

https://www.guelphhumber.ca/advising/advisors ​​​​

April 7, 2020 - A message to the UofGH community from Vice-Provost, John Walsh

Dear University of Guelph-Humber Students, Instructors, and Staff,

I want to take this opportunity to check in with you during what has been an unprecedented time due to the global COVID-19 pandemic.

I understand how this has been a highly stressful period for many of you and I want to assure you that we are working diligently to mitigate the impacts of this rapidly evolving and unpredictable situation.

Your health and well-being remain of paramount concern and my number one priority.

Like other post-secondary institutions, the University of Guelph-Humber has shifted all face-to-face classes to alternate delivery in order to encourage physical distancing.

This has meant doing things differently in how we finish up the winter semester and begin the summer semester.

It has meant cancelling signature events that have traditionally brought us together as a community such as Last Lecture and Emerge gatherings. It has necessitated cancelling Study Abroad programming and all conference travel. Finally, it has resulted in postponing our convocation ceremonies until the fall.

Believe me, this is not how I had envisioned your experiences as students, instructors, and staff would be when the term began. I am committed to making sure we get through these challenges together in the spirit of the resilient and interdependent community that we have increasingly become.

To our current and graduating students, I want you to know that you are not alone and have the full support of your instructors and academic programs. We are committed to your academic success. I encourage you to reach out to your academic advisors by email should you have any questions or concerns - guelphhumber.ca/advising/advisors

To our faculty and instructors, I want to thank you for your continued support of our students and dedication in delivering your courses. Your work is so incredibly important to everything we do. Please don’t hesitate to reach out to your Program Head should you require any additional assistance.

To our staff, I want to acknowledge your amazing efforts these past weeks and willingness to work from home to ensure our university continues to run as smoothly as possible. Many of you are doing this while at the same time balancing the demands of being caregivers and parents of young children. Keep in contact with your manager if you need any support, work-related or otherwise.

Staying at home and practising ‘physical’ distancing doesn’t mean closing yourself off to the rest of the world. Pick up the phone, use FaceTime, text, and the like to connect with your fellow classmates, instructors, and co-workers.

There is counselling for those that need it.

For students, counselling resources can be found under the Student Services update on this page.

For instructors and staff, please contact the Employee Assistance Program (EAP) where you are employed:

Humber College

https://hrs.humber.ca/support/support-resources/benefitsresources/benefits/perks/employee-assistance-program.html

University of Guelph

https://www.uoguelph.ca/wellnessatwork/content/feature/employee-and-family-assistance-program-efap

I wish I could say with certainty that the worst is over and that we will return to normal soon, but I know that I can’t. What I can say however, is that we are here to help and I know that together we will get through this. 

Thank you again for your cooperation and patience. Please stay healthy and safe!

John Walsh
Vice-Provost
University of Guelph-Humber

April 3, 2020 - Spring Convocation Update and FAQs

Dear University of Guelph-Humber Students,  

Given the current situation regarding COVID-19, the University of Guelph-Humber has decided to postpone our June convocation ceremonies and will hold these during the fall instead. Graduates will be mailed their credentials and all will be invited to attend fall ceremonies. 

Convocation is very important for our entire university community. Celebrating our students’ accomplishments is a source of great joy for everyone on campus. It provides an opportunity for us to look back with pride at your achievements and to look forward with anticipation at all the amazing things you will do as future University of Guelph-Humber alumni.

Our decision wasn’t an easy one to make. The safety of our community, through physical distancing, remains our top priority. Many other universities have made similar decisions. 

Although we have decided to postpone convocation until the fall, we are looking at ways to celebrate your milestone achievement in the interim. Students who have met graduation requirements will still graduate in June and will receive degree and diploma parchments in the mail. 

Things are changing every day, sometimes even by the hour. In the last few weeks, we have had to make decisions and adapt — and we have had to do it faster than we ever imagined. We will continue to work through this together.

I thank you for your cooperation, patience, and resilience during this challenging time. 

Sincerely, 
John Walsh, Vice-Provost 
University of Guelph-Humber

Convocation FAQs

Q: Do I still graduate even though there is no convocation ceremony in June? 

Students who have applied to graduate and successfully met their degree requirements will be approved to graduate from their program. Students who have been approved to graduate will receive a confirmation email from the Office of Registrar. 

Q: Will I be able to attend a future ceremony? 

All graduates are eligible to attend the fall ceremony. Once final dates have been set, an email will be sent to your email address with details on how to register to attend the ceremony. 

Q: Will I still get my degree and diploma parchments even though there is no convocation ceremony in June? 

All students approved to graduate will receive their parchments at the mailing address on file and can expect their parchments to be sent in June 2020. 

Q: Why did I not receive my degree and diploma parchments? 

Graduates who have outstanding fees will not receive their parchments until their account is paid in full. Once you have cleared your outstanding account balance, your parchments will be released to you. 

Q: I have a question about graduation and convocation that has not been answered in the FAQs, who can I contact? 

Please email graduate@guelphhumber.ca

  

April 3, 2020 -  Update on Summer 2020 Placement Courses

On Monday, March 23, Premier Doug Ford announced the mandatory closure of all non-essential businesses. In addition to the recent measures taken by the University of Guelph-Humber, the Province’s decision will affect University operations and raise important questions about the continuity of placement and other work-integrated learning opportunities.

As a result, the University will only be continuing placement courses for summer 2020 where the Program Head has determined it will be feasible for students to secure placements involving work-at-home solutions. Where this is not feasible, placement courses are being canceled.

The following placement courses originally scheduled for summer 2020 are canceled: FCSS 3120, FCSS 3130, FCSS 4120, FCSS 4130, JUST 2050, JUST 3050.

 Program Heads and Career and Placement Services will be providing more details to students surrounding these changes. As maintaining academic continuity is important, students concerned about their academic progression are asked to contact their Academic Advisors

April 3, 2020 -  Update on Summer 2020 Course Delivery

The University of Guelph-Humber continues to closely monitor the development of the COVID-19 pandemic. We know that members of the U of GH  community are concerned, and we want to assure everyone that we take this situation very seriously and are doing everything we can to ensure the health and safety of our campus community. It is obvious that physical distancing is key to reducing the spread of this disease.

We are announcing major decisions that will affect students, faculty, instructors, and staff at the University of Guelph-Humber. We believe this is best for our University community.

The University of Guelph-Humber face-to-face courses for Summer 2020 will be offered in an alternate format delivery.  There will be a few exceptions and students will be notified of any class cancellations. All Hybrid courses will be offered in an Alternate Format. Final exams for the summer semester face-to-face courses will also be conducted in a modified format.

Support will be offered to faculty and instructors to help deliver courses in alternate format. Faculty members and instructors will, of course, have decision-making discretion and options and are encouraged to communicate with their Program Heads regarding this process.

We extend sincere thanks to our faculty, staff and students for your patience, cooperation and understanding during this unprecedented challenge.

Update: April 1, 2020 -  Winter 2020 Exam Information

The Student Academic FAQs section has been updated with Winter 2020 exam information and FAQs. Visit the section here to learn more. All University of Guelph-Humber exams are two (2) hours in duration. More information on final exams and the exam schedule can be found here.​​​​​​

Update: March 30, 2020 - Student Academic FAQs

The student and public FAQs section has been updated with an academic frequently asked questions subsection.Visit the page here to learn more about course drops, revised grading schemes and academic consideration.

Update: March 26, 2020 - Parking

The University of Guelph-Humber will issue prorated refunds to students who had an active parking permit as of March 16th 2020.

Each student will be refunded for the period of March 16th thru the date of the winter semester parking permit expiry of April 30th.

Pass holders are not required to return parking permits or lot access cards in order to qualify for the prorated refund.

  • For premium (lot 3)  parking permits holders the prorated refund amount will be $108.38.
  • For Queen's Plate Drive parking permit holders, the prorated refund amount will be $78.38.

The prorated refund will be credited to your student account by Student Financial Services.  The refund should be on your account in about 7 days.

Update: March 23, 2020 -  Update on course delivery, grades and course drop dates

Course Delivery Update

As you are aware, the circumstances surrounding the COVID-19 pandemic have led to significant changes to the structure and delivery of your courses for the remainder of the Winter 2020 semester. Your instructors have been authorized to make these adjustments, following University Policy on Academic Continuity.

We understand that you may have questions or concerns regarding changes to the remainder of your courses. To address these in an effective and efficient manner, we ask that you follow the directions below:

  1. If you have questions about the general approach taken by the university to finish the academic year or are having difficulties with online delivery, please review the FAQs contained on this webpage.
  2. If you have specific questions about your course(s), including course material, assignments, exams or grade weightings, alternative delivery and particular accommodations, please contact your instructor.
  3. If you need to request Deferred Privileges for your course, because you cannot complete a final term assignment/test or final exam,please contact your Academic Advisor

Student Grades and Course Drop Dates

Student success is of utmost importance and the University recognizes the incredible strain the COVID-19 pandemic has placed on the well-being of our students and our community. We understand that the changes we have had to make may affect students’ abilities to cover original course material and be assessed on the learning outcomes.

In order to support all students and allow for informed decisions, a revised grading structure and extended drop date have been implemented for the Winter 2020 semester.  

Final Grades that have been received in the Office of Registrarial Services will show on WebAdvisor beginning April 30, 2020.  Grades will continue to be updated on WebAdvisor as they are received until May 6, 2020. At that time, students may choose one of the following options:

  • Keep final numeric grade awarded 
  • Assign a pass, provided the student has achieved a passing grade (The “Pass” designation does not affect your semester average or your cumulative GPA; you will receive credit for the course). 
  • Drop the course
 

Students will have until Wednesday, May 20, 2020 to decide whether to retain the numerical grade, opt for a “Pass” designation or drop the course.  Students must request a pass using an electronic form provided by the Office of Registrarial Services. Students must drop their course using WebAdvisor. It is important that students look into future program requirements before making decisions regarding dropping a course versus taking a “Pass” designation or retaining the numerical grade.

These instructions will also be posted on WebAdvisor and CourseLink.

Please Note:

  • Students with a current request for academic consideration should note these are being reviewed by the Academic Consideration committee as faculty and staff continue to work remotely. 
  • New requests for academic consideration related to the format of course delivery, grading scheme, or a revised final examination should be sent to your Academic Advisor
  • The credits from a “Pass” designation will be counted in the cumulative total of credits.
  • Pass designation counts toward prerequisites in the same manner as a numerical grade.
  • If you are currently on probation, you will remain on probation for the next term. No students will be required to withdraw based on their Winter 2020 grades.
  • The University will work with departments where there are numerical grade requirements for specific courses.
  • The University is looking ahead to the impacts of COVID-19 on future semesters and planning for the impacts on course availability. 

Update: March 20, 2020 - Final Exams Update

Winter 2020 Final Exams will be scheduled from 13-25 April 2020 where required. Please visit guelphhumber.ca/registrar/schedules for further information.  ​​​​​​

Update: March 20, 2020 - New required move out date for Residence

Dear Students,

 

As you know, the COVID-19 situation continues to evolve rapidly. Humber has closed its campuses and Faculties/programs are arranging for course completion to occur remotely/online. Students will not need to return to campus for the remainder of the Winter 2020 semester. This means that there is no longer an academic need for students to remain in residence. As a result, we now expect residents to permanently move out of residence by Tuesday, March 24, 2020, at 12:00 p.m.

We understand that some students have legitimate extenuating circumstances making it difficult for them to vacate immediately. Residents with no access to other accommodation options must complete the Residence Extension Request form on the residence portal at https://myresidence.humber.ca/starrezportalx by 11:59pm on Sunday, March 22, 2020.

Students who are approved for an extension should be aware that Humber may need to relocate residents to different rooms or different campuses. As we may be required to close the residences at both Lakeshore and North Campus prior to April 18, we recommend any student granted an extension to find an alternative housing arrangement as soon as possible. 

As previously communicated, residents who move out permanently by 12:00pm on March 24, 2020 will receive a prorated refund of $827 for single rooms and $1,045 for suite rooms, as well as the unused balance of their meal plan. Please ensure that when you move out, you take all your belongings with you, as once you check out at the front desk, you will no longer have access to residence for the remainder of the academic year.

As a reminder, many residence services have already been reduced, and we expect to further reduce services after March 24. Take-out meals will be offered on a reduced schedule from the residence cafeteria. We are no longer permitting overnight guests and we are restricting daytime guest visits to those that are necessary.

We know that this isn’t the way that any of us expected the semester to end, and we appreciate your understanding and cooperation. Please direct any questions to resmail@humber.ca

Sincerely,
Susan Miller
Associate Director, Campus Services

Update: March 19, 2020 - A message to students from Vice-Provost, John Walsh

We know that the rapidly changing COVID-19 situation has been challenging and a source of stress for you and your fellow students. The University of Guelph-Humber is monitoring the changes closely. The health, well-being, and safety of our campus community remain our top priority. 

We have made some important decisions that I want to share with you. 

When academic delivery resumes on Monday, March 23, all University of Guelph-Humber classes will be offered through an alternative delivery format until the end of the Winter 2020 semester which concludes on Thursday, April 9. Students will not need to return to campus for the remainder of the Winter 2020 semester. 

We know that this isn’t the way that any of us expected or wanted the semester to end. As your safety and academic success are of paramount importance, we believe completing the Winter 2020 semester in this manner is the best option. 

We will make every effort to ensure that you complete your studies successfully, and are supported along the way. We are working to ensure that students in the final semester of their programs will be able to meet graduation requirements in order to graduate on time.

Regardless of any changes to the delivery format, you will be granted the same credit value for completing your courses based on the assessment of required learning outcomes.


Please note the following: 

Access To Campus

As you are aware, Humber’s campuses, as well as the University of Guelph-Humber building, are closed indefinitely and we are significantly limiting the number of people to only those providing onsite essential services. We recognize there may be specific circumstances that require students to pick up personal items from campus (i.e. those kept in lockers). If you absolutely must retrieve any items from campus, you must do so by Friday, March 27 at 5 p.m.

Students must first contact Public Safety by email at publicsafety@humber.ca or call 416-675-8500 to make pick-up arrangements. You will receive direction on which entrance to access and you should be prepared to be asked some initial screening questions by security and to provide picture identification. If you do not contact Public Safety, you will not be able to access campus.

We know that you may have questions about refunds for services, such as parking. Updates regarding refunds for these kinds of items will be forthcoming as we continue to assess the operational impact of the COVID-19 situation.   

While this is an unprecedented situation, the University of Guelph-Humber has dedicated and experienced faculty and support staff who can respond to the varying needs of our students. Our immediate focus is on ensuring that each of you has the opportunity to successfully complete your Winter 2020 courses.  

Sincerely,

John Walsh

Vice-Provost, University of Guelph-Humber

 

Update: March 19, 2020 - Student Services Update 

Dear Guelph-Humber students:

As you are aware, Humber College and the University of Guelph-Humber have closed all campuses until further notice based on recommendations from Public Health about social distancing. Classes are cancelled this week and will resume online Monday March 23. We are currently focused on determining how best to support your ability to successfully complete your semester.

We will provide you with the services (many of which are already available online) that you require to support that success and are committed to working hard to meet your personal and academic needs by phone, on-line, and using video conferencing tools to maintain a personal connection.

During this time, please visit guelphhumber.ca/Covid-19 for updates and an FAQ. If you have an existing appointment with one of Humber or University of Guelph-Humbers’ Student Services for the week of March 16, you will be contacted directly by that service about next steps. While campuses are closed, we expect that most services will be offered remotely rather than in person.

Our priority, as always, is to support your health and well-being. We will adjust our plans and offerings in response to changing conditions and your feedback.

If at any time you need immediate personal support or counselling, you can access the Good2Talk Helpline at 1-866-925-5454, or use Therapy Assist Online, which provides online and mobile tools.

Please note that University of Guelph-Humber staff are responding to emails and that all offices and departments are closed for in-person service until further notice. Please email the appropriate department directly. All CareersPlacementContact Student LifeStudent Financial ServicesAcademic Advisors will be available via email. 

The University's faculty and staff directory can be found at guelphhumber.ca/directory. A list of specific departments follows:

Below, in alphabetical order, are the Humber services that are available to you as a University of Guelph-Humber student:

Aboriginal Resource Centre: The Aboriginal Resource Centres at North and Lakeshore campuses are closed and all events and on-campus programs are suspended until further notice. We will be developing expanded online events, resources and student support offerings in the weeks to come. Follow us on Facebook @HumberARC, Instagram @Humber_arc, and Twitter @Humber_ARC or email us at indigenous@humber.ca to learn more.

Accounting Centre: The Lakeshore and North Accounting Centres are closed. The Accounting Centre services are available by using the Live Support link via our website business.humber.ca/current-students/resources/learning-labs/accounting-centre.html or by email at accountingcentre@humber.ca. Our hours of operation are: 
Monday to Thursday: 8:30 a.m. to 7:00 p.m.
Friday: 8:30 a.m. to 4:30 p.m.
Saturday: 11:00 a.m. to 4:00 p.m.

Athletics & Recreation: The athletics facilities are closed and programming has been suspended until further notice.

  • Fitness: A variety of “working out/fitness at home” videos will be posted daily through Athletics’ social media platforms while the Athletic facilities are closed.
  • Personal Training: Personal trainers will connect with their clients to offer virtual personal training sessions.
  • Varsity Academic Center: The Varsity Academic Coordinator will establish virtual advising to support student-athletes and their transition to remote learning.
  • Recreation: All programming is suspended. The recreation banquet will be presented online.

The BASE: The Centre is closed and all programming has been suspended until further notice. More information about additional related services can be found at humber.ca/thebase.  

Bookstore: North and Lakeshore Campus bookstores are closed. Visit

bkstr.com/humberitstore/home for more information.

Campus Security: The Department of Public Safety will continue normal operations and be available on campus 24/7.  Contact information is as follows:  

 
Public Safety - Non-Emergency: 416-675-8500
Public Safety - Emergency: 416-675-6622 ext. 4000
humber.ca/publicsafety

Food Services: All food services on Humber campuses are closed, except for the residence cafeterias at North and Lakeshore which remain open for residence students.
Effective Tuesday March 17:

  • The residence cafeterias at North and Lakeshore Campus are open until 8:00 p.m. daily. 
  • The cafeterias will offer limited prepackaged "meals to go" daily for students wishing to purchase additional meals.
  • If you would like to purchase a prepackaged meal and none are available, please check with the Food Service Supervisor or Chef who can package a meal for you.
  • Following the direction of public health about social distancing, the cafeteria seating area is closed.

IGNITE: Effective March 16, all IGNITE services are closed and events have been cancelled for the remainder of the semester. We sincerely apologize to everyone who use our services and were excited for our events.

Please note that our offices at both the North and Lakeshore campus are closed until further notice. Our staff are available via email to help answer any questions/concerns you may have. Visit  ignitestudentlife.com for more information.


International Centre and Services: The International Centre at both campuses is closed to in-person visits and walk-in traffic until further notice. Our staff members are working and are available to answer your questions.  Use the contact form to submit your questions: international.humber.ca/contact.html.  

Information Technology Services: Drop-in support is closed until further notice. You can call, e-mail, or chat with us. We are open 24/7. 

Phone:  416.675.6622 X8888, 1.866.484.6622 (Toll Free)
Chat:  humber.ca/techtalk
Email:  supportcentre@humber.ca

(For University of Guelph-Humber, students should contact Academic & Campus Technology Services: guelphhumber.ca/acts, or by email: acts@guelphhumber.ca)

LGBTQ+ Centre:  The Centre is closed and all programming has been suspended until further notice. More information about additional related services can be found at humber.ca/lgbtq/content/we-are-proud.

Libraries:

Extensive online resources including over 5 million eBooks, 105,000+ eJournals, 157 eResources available at library.humber.ca

Email support via ghlib@guelphhumber.ca

For more contact information, please visit Contact us

Math & Writing Centres: The Centres are closed. Centre services will be available remotely as of March 23.  https://liberalarts.humber.ca/current-students/resources/learning-resources/math-centre.html and https://liberalarts.humber.ca/current-students/resources/learning-resources/writing-centre.html.

Open Learning Centre: The Centre is open virtually Monday to Friday from 8:30 a.m. to 6 p.m.  You can email questions to olc@humber.ca. For more information, visit humberonline.ca.  

Parking and Lockers: The Parking kiosk is staffed by security from 7 a.m. thru 8 p.m. Parking can be reached at 416-675-6622 ext. 4416 or Parking.sales@humber.ca. Should students require access to campus to vacate lockers or for other essential reasons, please contact Public Safety - Non-Emergency at 416-675-8500 to coordinate.

Peer Assisted Learning Support: Given most of our programs are already offered online, there will be no interruption in service for those currently using online supports. Peer Tutoring is available online. We are working to move PASS sessions online. Students with PASS sessions scheduled in the weeks ahead will be provided with instruction on accessing those virtually. Notetaking services will continue and be supported remotely. Learning Skills Workshops will move to a virtual platform starting March 23. Students can contact us at humber.ca/learningresources by clicking on the program/service they are seeking to access.

Residence: Humber Residence is open. Students living in residence are encouraged to move out if possible. Prorated refunds are available for students leaving by March 24. For more information, please visit humber.ca/residence.

Student Life: The Student Life Offices are closed and all programming in FYE, Leadership Programs and CCR has been cancelled. Existing web-based offerings in these areas, including the CCR will continue to be supported. humber.ca/student-life/ccr/ and humber.ca/studentleadership/myleadershipjourney.

Student Events: Student events are cancelled/postponed until further notice.

Student Rights & Responsibilities: Normal operations in this area will continue with activities being undertaken remotely wherever possible. Students engaged in proceedings will be contacted with further instructions. All supports offered under this area, including support around sexual assault and sexual violence, will be available remotely. Please visit humber.ca/student-life/sexual-assault for more details.

Student Wellness & Accessibility Centre (Health, Counselling & Accessible Learning Services):  The SWAC is closed until further notice. Staff in all areas of expertise will be available online or by phone. Students can access services through a combination of remote options. Visit humber.ca/student-life/swac/health-counselling and humber.ca/student-life/swac/accessible-learning or call 416-675-5090 for North Campus, Centre for Trades and Technology and Orangeville Campus, or 416-675-6622 ext. 3331 for Lakeshore Campus.

If at any time you need immediate personal support or counselling, there are resources to help. You can access the Good2Talk Helpline at 1-866-925-5454, or use Therapy Assist Online, which provides online and mobile tools. If you are in crisis and need urgent mental health support, please call 911 or go to your nearest emergency department.

Please call Telehealth if you develop respiratory symptoms, to review your symptoms with a Registered Nurse at 1-866-797-0000 – 24 hours /7 days per week.


Test Centre: The Test Centre is closed until further notice. Test Centre staff will provide support by telephone. Please call for information on how to access accommodated testing in the weeks ahead, and visit humber.ca/student-life/testing-services. Call North Campus Test Centre at 416-675-6622 ext. 4712 and Lakeshore at 416-675-6622 ext. 3328

Update: March 17, 2020 - A message to the University of Guelph-Humber Community regarding campus closure

To the University of Guelph-Humber Community,

As the COVID-19 situation continues to evolve rapidly and, in an effort, to ensure social distancing and minimize the number of students and employees on campus, we are working to limit the number of people on campus.   

Effective immediately, Tuesday, March 17, the University of Guelph-Humber building and Humber campuses are closed until further notice. 

With the exception of the residence, students and employees – except for those identified essential services and staff – will not be able to access campus or UofGH buildings.

Instructors

If you are an instructor and have any questions regarding your courses, please contact your Program Head or Assistant Program Head. The University's faculty and staff directory can be found at guelphhumber.ca/directory. Resources for instructors can be found at: guelphhumber.ca/academic-services.

Student and Library Services

If you are a student, please note that staff are responding to emails and that all offices and departments are closed for in-person service until further notice. Please email the appropriate department directly. All CareersPlacementContact Student LifeStudent Financial ServicesAcademic Advisors will be available via email. 

The University's faculty and staff directory can be found at www.guelphhumber.ca/directory. A list of specific departments follows:

Library Services is closed for in-person service until further notice.  Online support available for help with research assignments: Research GuidesAsk: Chat with a LibrarianBook a Research Appointment, contact: ghlib@guelphhumber.ca 

Student Placements

Placements for Business, Media Studies, and Justice Studies are continuing where possible. If you are feeling unwell or you or your placement has concerns about your attendance at the placement site, please contact your Field Placement Coordinator for further direction. There will be no academic penalty for students missing hours or days resulting from the ongoing COVID-19 situation.

Students in the Family & Community Social Services, Early Childhood Studies, Psychology, and Kinesiology programs will no longer need to attend placements beginning Monday, March 16, 2020. For more information, please contact your Program Head. 

Academics

As a reminder, there is no academic activity this week. Students will receive an update from their instructors about alternative academic delivery of classes (e.g. online) and exams.

There will be no face-to-face classes or face-to-face exams for the remainder of the winter term.  

The last day to withdraw from the Winter semester without academic penalty is April 9.    

Residence

Humber Residence remains open. If possible, we encourage students to go home for the week of March 16 to 20, as there will be limited services available on campus.

Please contact resmail@humber.ca if you have any questions.    

Employees

If there are certain work tasks that you need to perform on site or need to collect some documents or files, you will need approval from one of:

  • John Walsh (Vice-Provost)
  • George Bragues (Assistant Vice-Provost)
  • Gabrielle Bernardi-Dengo (Department Head, Finance and Administration)
  • Grant Kerr (Campus Registrar)
  • Leah Murdock (Department Head, Student Services)

They will contact Public Safety at publicsafety@humber.ca to provide the details of your brief visit to ensure you will be allowed entrance on campus. Please spend minimal time on campus for this purpose. 

Human Resources

**NEW** The on-person HRMS Resolution Centre will be shifting to an online ticketing solution. For all HR issues and issues related to pay, please contact our HR Support Centre as follows: Call 416-675-5001; chat at humber.ca/hrchat; submit an e-form at humber.ca/hrinquiry  

If you are an employee who would typically enter scheduled hours through HRMS to be paid, you must continue to do so by entering hours that reflect hours that you would have been regularly scheduled to work.   

No one will suffer a loss of pay for their regular earnings as a result of limiting on-site work during this time.  

Humber Facilities and Programs

Humber’s Child Development Centre is closed until further notice.  

March Break camps are cancelled.   

The gym/fitness centre will be closed until further notice.   

At www.humber.ca/updates, under the section “Department and Online Service Information”, you can view the latest online service information for each Humber department.

For updates about the University of Guelph-Humber campus operations and plans, please visit guelphhumber.ca/Covid-19.   

Resources and Contacts

We want to emphasize that Humber and the University of Guelph-Humber take the health and well-being of our staff and students seriously, and we are continuing to monitor the situation closely. All the latest updates related to COVID-19 can be found at humber.ca/updates and www.guelphhumber.ca/Covid-19.

These are unusual times, and we know the current situation may be causing stress and uncertainty. If students or employees need support or counselling, there are resources to help. Post-secondary students can access the Good2Talk Helpline at 1-866-925-5454. Therapy Assist Online provides online and mobile tools and is also available to students. Full-time employees may access the Employee Assistance Program.  

If you have any questions, please contact:  

Jacqueline Anderson, Associate Director, Health and Counselling at jacqueline.anderson@humber.ca 

Margaret Fung, Manager, Occupational Health and Safety at margaret.fung@humber.ca

Your Academic Advisor (listed by program) at www.guelphhumber.ca/advising/advisors

Update: March 13, 2020 - A message to the University of Guelph-Humber Community regarding classes

The University of Guelph-Humber continues to closely monitor the development of the COVID-19 pandemic. We know that members of the University of Guelph-Humber community are concerned, and we want to assure everyone that we take this situation very seriously and are doing everything we can to ensure the health and safety of our campus community.

Face-to-face classes at the University of Guelph-Humber will be cancelled for one week beginning Monday, March 16, to provide faculty, instructors, and academic support staff with preparation time to deliver course content in an alternative way, including technology modified formats.

Courses will resume Monday, March 23, but in an alternative-format delivery. No face-to-face classes will be held for the remainder of the winter 2020 semester. We appreciate the support of faculty and other instructors in their efforts to create alternative forms of instruction.

The winter 2020 semester will be extended for one week; the last day of class and the last day to drop a course is April 9.

Final exams will be conducted in a modified format. The final exam period will be extended.

Support will be offered to faculty and instructors to help in this transition. Faculty members and instructors will, of course, have decision-making discretion and options and are encouraged to communicate with their Program Heads and Assistant Program Heads regarding this process.

Update: March 12, 2020

Humber College and the University of Guelph-Humber are monitoring the COVID-19 situation closely and will continue to provide updates to the community. We are actively engaging with Toronto Public Health and reviewing information from various Canadian health authorities to ensure that we are prepared and responding to ongoing changes with respect to the health and safety of our students.

International Travel

As the situation continues to evolve, Humber has decided to cancel all Humber-sanctioned international travel for students, in all countries between now and June 30, 2020.

For the University of Guelph-Humber, the university has decided to cancel all of its study abroad courses scheduled for spring and summer 2020 as well as international travel for instructors and staff except when approved by the Vice-Provost.

Humber and the University of Guelph-Humber will work with students to address the financial and academic impacts of these cancellations. Students who were scheduled to participate in these activities should contact the study abroad coordinator or academic advisor to discuss next steps. 

Documentation for student absences

The need for students to provide sick notes is suspended as a result of the COVID-19 situation. Students who are ill are asked to stay home and self-isolate. Understanding that visits to medical professionals may not be possible or advisable in some situations, students may be absent for up to 14 calendar days without requiring a sick note from a physician.

Students are expected to notify their instructor(s) and academic advisor of their absence in advance. Students should discuss how to make up for missed work with their instructor(s). Any questions related to student absences can be directed to instructors or academic advisors. The College and University may require additional documentation to verify fitness to return to campus/class after an illness.

Documentation for employee absences

Faculty members/instructors who are feeling unwell and/or have reason to believe they should be self-isolated and therefore are unable to attend class, should stay home and contact their Associate Dean (for the University of Guelph-Humber, their Program Head and/or Assistant Program Head) before coming to campus to discuss appropriate next steps.

All other employees who are feeling unwell and/or have reason to believe they should be self-isolated should stay home and contact their manager before coming to campus to discuss appropriate next steps.

Employees will be accommodated, as long as appropriate notification is provided. The College and University may require additional documentation to verify fitness to return to work.

Counselling and Support Services

We understand that the evolving nature of this situation may cause uncertainty and uneasiness.

If students or employees need support or counselling, there are resources to help. Post-secondary students can access the Good2Talk Helpline at 1-866-925-5454. Therapy Assist Online provides online and mobile tools and is also available to students. Full-time employees may access the Employee Assistance Program.

Measures Underway

While the World Health Organization (WHO) has declared an international public health emergency, the current risk to Canadians remains low. We maintain ongoing contact with Toronto Public Health and have been advised that there are no additional actions required, and to follow regular respiratory illness protocols and prevention strategies.

Humber and the University of Guelph-Humber are following all respiratory illness protocols and prevention measures already in place. In addition, areas of the college and university that provide health-related services, including the Health Centres, Dental Centres, the Humber Spa and the Tzu Chi Clinic of Chinese Medicine, have the recommended screening protocols in place.

We have increased cleaning of high touch point areas, using a chemical that kills both coronavirus and norovirus. Electrostatic fogging machines are also being used twice a week in cafeterias, open computer labs, high-traffic washrooms, athletic changerooms, health centres, Residence etc. This includes the keyboards and monitors in the open access labs. Electrostatic fogging machines seal surfaces so that germs are unable to attach to them.

Soap and hospital-grade hand sanitizer dispensers across campus will be monitored and filled regularly.

As we are in the winter flu season, we ask everyone to:

  • wash your hands as frequently as possible,
  • when you sneeze or cough, cover your mouth and nose with a disposable tissue or the crease of your elbow and then wash your hands,
  • and stay home if you’re feeling ill.

Public Health Ontario also has several hand hygiene videos available as reference.

Resources and Contacts

We want to emphasize that Humber and the University of Guelph-Humber take the health and well-being of our staff and students seriously and we are monitoring the situation closely. An oversight group comprising representatives from the Academic Division, Communications, Human Resources, Legal and Risk Management, Public Safety, Student Success and Engagement, and the University of Guelph-Humber will provide regular updates to the community.

All of the latest updates related to COVID-19 can be found at www.humber.ca/updates (for the University of Guelph-Humber, www.guelphhumber.ca/Covid-19).

If you have any questions, please contact:

Jacqueline Anderson, Associate Director, Health and Counselling at jacqueline.anderson@humber.ca

Margaret Fung, Manager, Occupational Health and Safety at margaret.fung@humber.ca

Further information about COVID-19 is available through these health authority web links:
Ontario Novel Coronavirus (COVID-19) page
Toronto Medical Officer of Health – March 11 statement
Toronto Public Health 
Toronto Public Health Novel Coronavirus Fact Sheet
Government of Canada - Travel Health Notices
Public Health Agency of Canada

Update: March 9, 2020

Humber College and the University of Guelph-Humber continue to monitor the COVID-19 situation and the potential impact on our community. All classes, campus operations and activities are continuing as scheduled.

There are currently no identified cases of COVID-19 at Humber or the University of Guelph-Humber.

We are taking the COVID-19 situation seriously and the health and well-being of the entire college community is of paramount importance. We will continue to provide students and employees with regular updates and FAQs through humber.ca/updates, Communiqué, MyHumber and through this webpage.

The College has activated its Critical Incident and Response Team, which is responsible for COVID-19 oversight, planning and preparation. Humber has a pandemic plan and multiple business continuity plans in place, should they be required.

What if someone does test positive for COVID-19?

Individuals who test positive for COVID-19 will be under the direction and support of their local public health unit. The public health unit will follow-up with potential close contacts of the individual. Humber will take direction from Public Health as to what follow-up measures are to be implemented, should the need arise.   

All students and employees (including from the University of Guelph-Humber) must inform Humber if they have tested positive for COVID-19. Students can notify Jacqueline Anderson, Associate Director, Health and Counselling. Employees can notify Margaret Fung, Manager, Occupational Health and Safety. Humber will track these individuals and provide appropriate support to these individuals throughout their period of illness and recovery.   

Ability to Work and Learn on Campus

Recommendations to support global containment efforts and limit the spread of the virus, including self-isolation are still in place, particularly for those who may have been travelling recently. The Government of Canada Coronavirus disease (COVID-19): Outbreak Update page provides regularly updated travel advisories and advice.

If a student or employee, or their family members, have travelled to China, Iran, or Northern Italy within the last 14 days, they should stay at home and contact Toronto Public Health to seek guidance as to whether they should self-isolate before coming to work or class.

Any students who are feeling unwell and/or have reason to believe they should be self-isolated should stay home and contact their Associate Dean (University of Guelph-Humber students should contact their instructor and/or academic advisor) before coming to campus. Students will be accommodated, as long as the appropriate notice and documentation is provided, as required.

Faculty members who are feeling unwell and/or have reason to believe they should be self-isolated and therefore are unable to attend class, should stay home and contact their Associate Dean (for the University of Guelph-Humber should contact their Program Head or Assistant Program Head) before coming to campus to discuss appropriate next steps.

All other employees who are feeling unwell and/or have reason to believe they should be self-isolated should stay home and contact their manager before coming to campus to discuss appropriate next steps. Employees will be accommodated, as long as the appropriate notice and documentation is provided, as required.

Measures Underway

While the World Health Organization (WHO) has declared an international public health emergency, the current risk to Canadians remains low. We maintain ongoing contact with Toronto Public Health and have been advised that there are no additional actions required, and to follow regular respiratory illness protocols and prevention strategies.

In addition to what has been communicated previously, bring your own mug/cup is currently not available at Starbucks and Tim Horton’s locations on campus. The Roll Up The Rim at Tim Horton’s contest has also been suspended at on campus locations to limit potential exposure with the return of used coffee cup rims.

Humber is following all respiratory illness protocols and prevention measures already in place. In addition, areas of the College that provide health-related services, including the Health Centres, Dental Centres, the Humber Spa and the Tzu Chi Clinic of Chinese Medicine, have the recommended screening protocols in place.

We have increased cleaning of high touch point areas, using a chemical that kills both coronavirus and norovirus. Electrostatic fogging machines are also being used twice a week in cafeterias, open computer labs, high-traffic washrooms, athletic changerooms, health centres, Residence etc. This includes the keyboards and monitors in the open access labs. Electrostatic fogging machines seal surfaces so that germs are unable to attach to them.

Soap and hospital-grade hand sanitizer dispensers across campus will be monitored and filled regularly.

As we are in the winter flu season, we ask everyone to:

  • wash your hands as frequently as possible,
  • cough or sneeze into your sleeve rather than hands,
  • and stay home if you’re feeling ill.

Public Health Ontario also has several hand hygiene videos available as reference.

Resources and Contacts

We want to emphasize that Humber takes the health and well-being of our staff and students seriously and we are monitoring the situation closely. An oversight group comprising representatives from the Academic Division, Communications, Human Resources, Legal and Risk Management, Public Safety, Student Success and Engagement, and the University of Guelph-Humber will provide regular updates to the community.

If you have any questions, please contact:

Other COVID-19 information is available at the following links:
Ontario Novel Coronavirus (COVID-19) page
Toronto Medical Officer of Health statement – March 2
Toronto Public Health 
Toronto Public Health Novel Coronavirus Fact Sheet
Government of Canada - Travel Health Notices
Public Health Agency of Canada

Update: March 3, 2020

Overview:

  • The University of Guelph-Humber continues to monitor the COVID-19 (Coronavirus) situation and the potential impact on our community.
  • All classes, campus operations and activities will continue as scheduled.
  • The current risk to Canadians remains low.
  • Toronto Public Health has advised that there are no additional actions required, and to follow regular respiratory illness protocols and prevention strategies.
  • Health authorities are providing regular updates to the number of confirmed and presumptive cases. The University of Guelph-Humber continues to monitor these updates. For the most up-to-date information in Ontario, community members are encouraged to visit the Ontario Ministry of Health website, as well as the Toronto Public Health website
  • For COVID-19 (Coronavirus) symptoms and treatment, visit the Government of Canada website.

Travel and Self-Isolation:

  • Recommendations to support global containment efforts and limit the spread of the virus, including self-isolation are in place, particularly for those who may have been travelling recently.
  • The Government of Canada Coronavirus disease (COVID-19): Outbreak Update page provides regularly updated travel advisories and advice.
  • Any students with reason to believe they should be self-isolated will be accommodated, as long as the appropriate notice and documentation is provided. Any student in this situation is asked to contact their instructors and/or academic advisor.
  • Instructors who believe they should be self-isolated should contact their Program Head/Assistant Program Head to discuss appropriate next steps. All other employees with reason to believe they should be self-isolated should contact their manager to discuss appropriate next steps. 

Study Abroad Program:

  • The University is currently monitoring the Government of Canada's travel advisories for each of the destination countries for Study Abroad.
  • Should the Government of Canada issue an advisory to avoid non-essential travel to a country that is part of a Study Abroad course, the University will cancel all scheduled trips to that country as well as the related courses.
  • In that case, students will receive a full refund of any deposits they’ve made towards the trip. Students will also receive full refunds for tuition and fees related to the study abroad course.
  • If, though, you would still like to explore the possibility of a refund, please contact the Study Abroad Office by emailing ghstudyabroad@guelphhumber.ca.
  • Please note that, in cases of individual cancellations, full refunds cannot be guaranteed, as the Study Abroad Office will need to contact booked airlines/hotels to determine what can be recouped.
  • The University of Guelph-Humber will continue to provide Study Abroad updates as new developments arise with the Coronavirus situation.

What to do if you feel sick:

As during any flu season, if you feel sick, follow the usual best practices:

  • Stay home
  • Avoid close contact with others
  • Cover your mouth and nose with a tissue when you cough or sneeze and then throw the tissue away and wash your hands, or cough/sneeze into your elbow
  • Wash your hands often with soap and water
  • If your symptoms escalate, contact your health care provider

Prevention:

There are steps you can take to prevent the spread of viruses:

  • Wash your hands often with soap and water
  • Don’t touch your eyes, nose or mouth with unwashed hands
  • Avoid sharing personal items
  • Clean hard surfaces in shared spaces with disinfectant
  • Avoid close contact with people who are sick
  • Get the flu shot

Soap and hand sanitizer dispensers across campus will be monitored and filled regularly.

Coming Together as a Community:

As news of the virus continues to dominate headlines, it is understandable that anxiety is heightened in the community, and this can often result in discrimination and racism. As an institution, we are proud of our diversity and the richness it brings to the classrooms, hallways and boardrooms. We see it as one of our greatest strengths. While coronavirus can be traced to a province in China, it is important not to characterize the coronavirus as being transmitted from any one group. As always, we work to ensure that the University of Guelph-Humber is a safe place for staff, students and visitors. We must now come together as a community to avoid any hint of xenophobia. Thank you for continuing to uphold our foundational values of equity, diversity and inclusion.

Additional Links:
Public Health Agency of Canada
Toronto Public Health 
Toronto Public Health Novel Coronavirus Fact Sheet
Government of Canada - Travel Health Notices

Updates:

The University of Guelph-Humber takes the health and wellbeing of our staff and students seriously. Updates and more information will be provided as we continue to monitor the situation closely.

Have questions or concerns?

Students, please contact:

Susan Thomas
Manager, Career & Placement Services
susan.thomas@guelphhumber.ca I 416-798-1331, Ext. 6223

For all other inquiries, please contact:

Ken Turriff
Manager, Communications and Public Relations
ken.turriff@guelphhumber.ca I 416-798-1331, Ext. 6114

Update: January 27, 2020

This is a message to University of Guelph-Humber students, instructors, and staff that the University is monitoring the coronavirus outbreak in China and the announcement by Canadian health officials of at least one confirmed coronavirus case in Ontario.

All classes, campus operations and activities will continue as scheduled.

Health officials have stated that the current risk to Canadians remains low. Toronto Public Health have advised our campus community to follow regular respiratory illness protocols and prevention.

What to do if you feel sick

As during any flu season, if you feel sick, follow the usual best practices:

  • Stay home
  • Avoid close contact with others
  • Cover your mouth and nose with a tissue when you cough or sneeze and then throw the tissue away and wash your hands, or cough/sneeze into your elbow
  • Wash your hands often with soap and water

If your symptoms escalate, contact your health care provider.

Prevention

There are steps you can take to prevent the spread of viruses:

  • Wash your hands often with soap and water
  • Don’t touch your eyes, nose or mouth with unwashed hands
  • Avoid sharing personal items
  • Clean hard surfaces in shared spaces with disinfectant
  • Avoid close contact with people who are sick

More information on the coronavirus and its symptoms are available from the Government of Canada.

The University of Guelph-Humber takes the health and well-being of our students, instructors, and staff seriously. We are working closely with both our institutional partners – the University of Guelph and Humber College – to update our community as needed.

Student and Public FAQs

Student Academic FAQs

Summer 2020 Exam Information

More information on Final Exams can be found here.

Q: My instructor has scheduled a modified final exam. Will this still happen?

Yes. If an instructor has determined that a scheduled final exam is necessary to sufficiently assess learning outcomes, it will proceed. This applies to all modified exams and final assessments.

Q: Exams are scheduled for two-hour window, will I potentially have all two hours available to complete the exam?

No. Understanding that online exams will take time to setup, exams will occur within a two-hour window. However, students will have two hours to complete an exam once they have started. Students are encouraged to begin the exam at the start of the designated exam period to accommodate any connection difficulties. If the student is registered with SWAC and requires time and a half to complete the exam, this will be arranged on a student-by-student basis.

Q: Do I need a computer and web cam to complete an online exam with remote invigilation?

Yes. Remotely invigilated exams using Respondus requires students to have both a computer and web cam to complete the exam. If you have an online exam without remote invigilation, you will need a computer but not a web cam.

Q:  Who should a student contact if they are concerned about the technology required to complete their final exam?

A: Students should email courselink@uoguelph.ca as soon as possible  if they require technical support or resources. CourseLink has resources available to help students with technology concerns and can work with and advise students on their technology needs.

Q: How do I prepare for a remotely invigilated exam using Respondus?

Students are encouraged to set up their computers for online invigilation soon so that they have some familiarity with the environment before their first exam.  Students will be able to test their environment prior to the final exam by taking a practice test set up in Courselink.  Guidelines for preparing the test taking environment can be found at guelphhumber.ca/registrar/online-exam-information

Q:  I have a laptop and home internet, but I am concerned about the internet stopping during my online exam.  Can I come to campus that day to access reliable internet?

Extra time has been built into the exam schedule to allow for short disruptions of internet connectivity.  Per Public Health recommendations, students are strongly discouraged from non-essential travel. The University of Guelph-Humber is closed.

Q: What should I do if I experience a technical difficulty or internet disruption during an exam?

Students should immediately contact at 519-824-4120 ext. 56939 or Toll Free: 1-866-275-1478 (Canada and USA)

Q: If I experience technical difficulty during the exam, can I ask for a deferred exam? 

Students are asked to contact CourseLink immediately in the event of a technical difficulty. If you cannot complete an exam due to technical difficulties please contact your Academic Advisor.

Q: Will a deferred exam be face-to-face? 

No. At this time, exams deferred to the summer semester will not be face-to-face.

Q: If the deferred exam is not face-to-face, how will a student with technology difficulties be able to complete the course?

A: Students who do not have a computer and/or a web cam are to contact CourseLink@uoguelph.ca to ask for assistance with technical difficulties.

Winter 2020 Exam Information

More information on Final Exams can be found here.

Q: When will the modified exam schedule be posted?

The modified exam schedule is posted currently at guelphhumber.ca/registrar/schedules. Exams at the University of Guelph-Humber are scheduled April 13-25.

Q: My instructor has scheduled a modified final exam. Will this still happen?

Yes. If an instructor has determined that a scheduled final exam is necessary to sufficiently assess learning outcomes, it will proceed. This applies to all modified exams and final assessments.

Q: Exams are scheduled for two-hour window, will I potentially have all two hours available to complete the exam?

No. Understanding that online exams will take time to setup, exams will occur within a two-hour window. However, students will have two hours to complete an exam once they have started. Students are encouraged to begin the exam at the start of the designated exam period to accommodate any connection difficulties. If the student is registered with SWAC and requires time and a half to complete the exam, this will be arranged on a student-by-student basis.

Q: Do I need a computer and web cam to complete an online exam with remote invigilation?

Yes. Remotely invigilated exams using Respondus requires students to have both a computer and web cam to complete the exam. If you have an online exam without remote invigilation, you will need a computer but not a web cam.

Q:  Who should a student contact if they are concerned about the technology required to complete their final exam?

A: Students should email courselink@uoguelph.ca as soon as possible  if they require technical support or resources. CourseLink has resources available to help students with technology concerns and can work with and advise students on their technology needs.

Q: How do I prepare for a remotely invigilated exam using Respondus?

Students are encouraged to set up their computers for online invigilation soon so that they have some familiarity with the environment before their first exam.  Students will be able to test their environment prior to the final exam by taking a practice test set up in Courselink.  Guidelines for preparing the test taking environment can be found at guelphhumber.ca/registrar/online-exam-information

Q:  I have a laptop and home internet, but I am concerned about the internet stopping during my online exam.  Can I come to campus that day to access reliable internet?

Extra time has been built into the exam schedule to allow for short disruptions of internet connectivity.  Per Public Health recommendations, students are strongly discouraged from non-essential travel. The University of Guelph-Humber is closed.

Q: What should I do if I experience a technical difficulty or internet disruption during an exam?

Students should immediately contact at 519-824-4120 ext. 56939 or Toll Free: 1-866-275-1478 (Canada and USA)

Q: If I experience technical difficulty during the exam, can I ask for a deferred exam? 

Students are asked to contact CourseLink immediately in the event of a technical difficulty. If you cannot complete an exam due to technical difficulties please contact your Academic Advisor.

Q: Will a deferred exam be face-to-face? 

No. At this time, exams deferred to the summer semester will not be face-to-face.

Q: If the deferred exam is not face-to-face, how will a student with technology difficulties be able to complete the course?

A: Students who do not have a computer and/or a web cam are to contact CourseLink@uoguelph.ca to ask for assistance with technical difficulties

Course Drop

Q: Can students who have been found guilty of academic misconduct drop the course?

A: In line with Guelph-Humber’s usual procedures, a student being investigated or found guilty of academic misconduct will be re-registered if they drop the course.

Q: If a student drops a course, can they carry forward a lab mark?

A: Circumstances require the University to be flexible. We hope to have more information in the coming days.

Q: Will refunds be issued to students who drop a course?

A: No refunds will be issued to students who decide to drop a course.

Q: Will the deadline to be cleared for June convocation be adjusted?

A: All academic deadlines are currently being evaluated in light on the current circumstances and will be communicated as soon as possible.

Revised Grading Scheme

Q: Will this grading policy apply to students with deferred exams from F19 courses?

A: No. This policy was implemented to support student mental health and in acknowledgement of the challenges students will encounter with alternative formats of learning. Students with deferred exams from F19 completed all coursework in its original format. They may choose to request deferred privileges.

Q: Will this grading policy apply to students requesting deferred exams from W20?

A: Yes. This grading scheme will apply to all Winter 2020 students affected by the transition to alternate delivery models for their coursework.

Q: How will a request for a ‘pass’ designation be processed?

A: Student requests for a ‘pass’ designation will be submitted via a form that will be posted to WebAdvisor. The Office of Registrarial Services will process these requests. This is not an approval process, students have the freedom to retain their grade, assign a ‘pass’ or drop the course.

Q: Will a ‘pass’ designation receive any notation that makes it clear this course was taken during the COVID-19 pandemic?

A: The University is exploring best practices to indicate academic disruption on official transcripts.

Q: Will numeric grades count toward semester and cumulative GPAs?

A: Yes.

Q: Can students take a 'fail’ if they are concerned about meeting course load requirements for professional schools?

A: Students can retain an ‘F’, however, professional schools are evaluating their requirements given the circumstances. The University would not recommend this as an option to students until it is fully understood what professional schools have decided.

Q: Can students drop a course that they passed?

A: Yes, but you may wish to consult with your Academic Advisor first.

Q: How will the revised grading scheme impact courses where you must pass the final exam to pass the course?

A: This will be addressed on a case-by-case basis. Students can make a request for academic consideration once the final grade has been received. 

Q: Do students need to write the final exam to get a ‘pass’ designation?

A: Provided a student has achieved a pass, even with a ‘0’ on the final exam, no. If no deferred exam is requested, the final grade will be posted (cumulative total, coursework + exam) and the student will have the opportunity to choose to drop or assign a ‘pass.’

Q: Will a ‘pass’ count as ‘XX’ average required to stay in my program (e.g. does a ‘P’ equal a 70 if my program requires a 70 percent average to stay in the program)

A: No. A ‘pass’ does not assume the grade weighting of the required average. The ‘pass’ does not count toward cumulative GPA. 

Q: Is there a limit to the number of ‘pass’ or ‘drop’ designations that students can assign in Winter 2020?

A: No. Students have the choice to assign a ‘pass’ or ‘drop’ for each course they are enrolled.

Deferred Privileges and Academic Consideration

Q: Who should students contact if they cannot complete a final term assignment, test or final exam?

A: Students should contact the Academic Advisor for their degree program.

Q: Who should students contact to request deferred privileges and is supporting documentation required?

A: Student requests for deferred privileges should be made to the Academic Advisor in their degree program. Supporting documentation is not required but students must provide a rationale.

Q: What are the deadlines for academic consideration and when will they be posted?

A:  Academic Consideration dates are posted on our website at guelphhumber.ca/advising/consideration.