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Fall 2020 COVID-19 Information

What students need to know and do before coming to campus

Read more here under the August 27 update.


Course Delivery

Course delivery this fall will reflect a blended approach, with most classes using alternate delivery formats and some being face-to‐face.

Alternate delivery encompasses a variety of educational technologies by which courses are taught remotely outside a classroom. Examples of alternate delivery include live online lectures, pre-recorded lectures, online discussions, and narrated PowerPoint presentations. Alternate delivery also means that course assessments will be conducted remotely through online quizzes and tests, video and audio presentations, in addition to the electronic submission of projects and assignments. The university offers both instructors and students a full suite of technical services to support alternate delivery formats.

This means for the vast majority of students, the primary leaning experience will be off-campus via computer.

To be successful in your studies this fall we recommend the following technical requirements:

Technical Requirements

In order to access alt-format classes and use Respondus LockDown Browser and Monitor, you must meet the following technical requirements:

  1. Operating Systems: Windows 10, 8, 7; Mac OS X 10.10 or higher.
  2. Memory: Windows 2 GB RAM; Mac 512 MB RAM.
  3. For Mac users: Safari must function properly on the computer.
  4. Mac users must have Adobe Flash Player installed to Safari, even if a different browser is normally used.
  5. Functioning webcam and microphone. The webcam and microphone can be built into your computer or can be the type that plugs in with a USB cable. (You will be required to do an environment scan of your room, so please ensure you can move your computer, laptop or webcam for this scan.)
  6. A broadband Internet connection. It is recommended that you access the Internet via a wired connection.

Please note: Chromebooks will not support Respondus software

If you have any concerns about meeting system requirements, contact CourseLink Support.

On-Line Exams

For those students who will have a mid-term or final exam on-line, important information on how to download on-line exam software can be found here (Online Exam Information). Students are strongly encouraged to view this page as soon as possible.

Student Support

Your health, well-being, and safety remain our top priority.

Although our building and the physical campus are currently closed, we remain very much open remotely. As such, we are committed to finding new ways to provide as many services and supports to you as possible in alternate and innovative ways.

Like other post-secondary institutions, the University of Guelph-Humber has shifted all face-to-face classes to alternate delivery in order to encourage physical distancing.

This has meant doing things differently in how we finish up the summer semester and begin the fall semester.

It has meant cancelling signature events that have traditionally brought us together as a community such as Last Lecture and Emerge gatherings. It has necessitated cancelling Study Abroad programming and all conference travel. Finally, it has resulted in postponing our convocation ceremonies until the fall.

This is not how we had envisioned your experiences as students, instructors, and staff would be prior to the pandemic. We am committed to making sure we get through these challenges together in the spirit of the resilient and interdependent community that we have increasingly become.

Staff are working remotely and responding to emails and phone inquiries as quickly as possible. We are making every effort to ensure that your inquires are responded to in a timely manner and that you are supported along the way.

To our current and graduating students, we want you to know that you are not alone and have the full support of your instructors and academic programs. We are committed to your academic success and we encourage you to reach out to your academic advisors should you have any questions or concerns.

Academic Advisors

Our Academic Advisors are dedicated to your success as a student. For each program, we offer personal academic advising to help you develop an education plan, build vital learning skills, learn about opportunities and resources, and resolve academic issues. Your Academic Advisors can be reached via email (advisors@guelphumber.ca) or via online audio call. To schedule an appointment for an online audio call with your Academic Advisor using Microsoft Teams, please use our appointment booking system.

Here is a listing of student supports at Guelph-Humber:

If at any time you need immediate personal support or counselling, you can access the Good2Talk Helpline at 1-866-925-5454, or use Therapy Assist Online, which provides online and mobile tools.

Additional Resources

Below, in alphabetical order, are the Humber services that are available to you as a University of Guelph-Humber student:

Aboriginal Resource Centre

The Aboriginal Resource Centres at North and Lakeshore campuses are closed and all events and on-campus programs are suspended until further notice. We will be developing expanded online events, resources and student support offerings in the weeks to come. Follow us on Facebook @HumberIndigenous, Instagram @humberindigenous, and Twitter @HumberIndig or email us at indigenous@humber.ca to learn more.

Accounting Centre

The Lakeshore and North Accounting Centres are closed. The Accounting Centre services are available by using the Live Support link via our website business.humber.ca/current-students/resources/learning-labs/accounting-centre.html or by email at accountingcentre@humber.ca. Our hours of operation are:
Monday to Thursday: 8:30 a.m. to 7:00 p.m.
Friday: 8:30 a.m. to 4:30 p.m.
Saturday: 11:00 a.m. to 4:00 p.m.

Athletics & Recreation

The athletics facilities are closed and programming has been suspended until further notice.
  • Fitness: A variety of “working out/fitness at home” videos will be posted daily through Athletics’ social media platforms while the Athletic facilities are closed.
  • Personal Training: Personal trainers will connect with their clients to offer virtual personal training sessions.
  • Varsity Academic Center: The Varsity Academic Coordinator will establish virtual advising to support student-athletes and their transition to remote learning.
  • Recreation: All programming is suspended. The recreation banquet will be presented online.

The BASE

The Centre is closed and all programming has been suspended until further notice. More information about additional related services can be found at humber.ca/thebase.

Bookstore

North and Lakeshore Campus bookstores are closed. Visit bkstr.com/humberitstore/home for more information.

Campus Security

The Department of Public Safety will continue normal operations and be available on campus 24/7. Contact information is as follows:

Public Safety - Non-Emergency: 416-675-8500
Public Safety - Emergency: 416-675-6622 ext. 4000
humber.ca/publicsafety

Food Services

All food services on Humber campuses are currently closed.

IGNITE

Effective March 16, all IGNITE services are closed and events have been cancelled for the remainder of the semester. We sincerely apologize to everyone who use our services and were excited for our events.

Please note that our offices at both the North and Lakeshore campus are closed until further notice. Our staff are available via email to help answer any questions/concerns you may have. Visit ignitestudentlife.com for more information:

International Centre and Services

The International Centre at both campuses is closed to in-person visits and walk-in traffic until further notice. Our staff members are working and are available to answer your questions. Use the contact form to submit your questions: international.humber.ca/contact.html.

Academic Classroom and Technology Services (ACTS)

Academic & Campus Technology Services (ACTS) provides creative IT and media technology solutions to enhance the University of Guelph-Humber's learning environment.

Contact Academic & Campus Technology Services: guelphhumber.ca/acts, or by email: acts@guelphhumber.ca

LGBTQ+ Centre

The Centre is closed and all programming has been suspended until further notice. More information about additional related services can be found at humber.ca/lgbtq/content/we-are-proud.

Libraries

Extensive online resources including over 5 million eBooks, 105,000+ eJournals, 157 eResources available at library.humber.ca

Email support via ghlib@guelphhumber.ca

For more contact information, please visit Contact us

Math and Writing Centres

Open Learning Centre

The Centre is open virtually Monday to Friday from 8:30 a.m. to 6 p.m. You can email questions to olc@humber.ca. For more information, visit humberonline.ca.

Parking and Lockers

The Parking kiosk is staffed by security from 7 a.m. thru 8 p.m. Parking can be reached at 416-675-6622 ext. 4416 or Parking.sales@humber.ca. Should students require access to campus to vacate lockers or for other essential reasons, please contact Public Safety - Non-Emergency at 416-675-8500 to coordinate.

Peer Assisted Learning Support

Given most of our programs are already offered online, there will be no interruption in service for those currently using online supports. Peer Tutoring is available online. We are working to move PASS sessions online. Students with PASS sessions scheduled in the weeks ahead will be provided with instruction on accessing those virtually. Notetaking services will continue and be supported remotely. Learning Skills Workshops will move to a virtual platform starting March 23. Students can contact us at humber.ca/learningresources by clicking on the program/service they are seeking to access.

Student Events

Student events are cancelled/postponed until further notice.

Student Rights & Responsibilities

Normal operations in this area will continue with activities being undertaken remotely wherever possible. Students engaged in proceedings will be contacted with further instructions. All supports offered under this area, including support around sexual assault and sexual violence, will be available remotely. Please visit humber.ca/student-life/sexual-assault for more details.

Student Wellness & Accessibility Centre (Health, Counselling & Accessible Learning Services)

The SWAC is closed until further notice. Staff in all areas of expertise will be available online or by phone. Students can access services through a combination of remote options. Visit humber.ca/student-life/swac/health-counselling and humber.ca/student-life/swac/accessible-learning or call 416-675-5090 for North Campus, Centre for Trades and Technology and Orangeville Campus, or 416-675-6622 ext. 3331 for Lakeshore Campus.

If at any time you need immediate personal support or counselling, there are resources to help. You can access the Good2Talk Helpline at 1-866-925-5454, or use Therapy Assist Online, which provides online and mobile tools. If you are in crisis and need urgent mental health support, please call 911 or go to your nearest emergency department.

Please call Telehealth if you develop respiratory symptoms, to review your symptoms with a Registered Nurse at 1-866-797-0000 – 24 hours /7 days per week.

Test Centre

The Test Centre is closed until further notice. Test Centre staff will provide support by telephone. Please call for information on how to access accommodated testing in the weeks ahead, and visit humber.ca/student-life/testing-services. Call North Campus Test Centre at 416-675-6622 ext. 4712 and Lakeshore at 416-675-6622 ext. 3328.

Financial Support

Information and frequently asked questions on Canada Emergency Student Benefit (CESB), student accounts, OSAP, government aid and/or scholarships, bursaries, and other awards can be found here on the Student Financial Services page.

The University of Guelph-Humber will be introducing a new bursary for students effected by COVID-19 for Fall 2020. We will announce further details on how to apply for the $500,000 GHFR (Guelph-Humber Relief Fund) later in the summer.

Student Services

We are committed to continuing to provide you with a positive experience as a University of Guelph-Humber student. We will work hard to meet your needs by phone, online, and using tools such as Microsoft Teams to maintain a virtual, personal connection. We will update this information regularly.

New Student Transition

Kick Start

What is Kick Start?

Kick Start is a program designed to help with the transition from secondary to post-secondary education. It gives new students the opportunity to get information, form friendships and much more! Through information sessions, speakers and activities, you'll get answers to your questions and meet current students and staff. This year our Kick Start programming will be offered online. To take part in this program, and for more information, please visit: https://www.guelphhumber.ca/life/kick-start.

First Year Experience Program

How will I connect with other first year students?

We will continue to offer a First Year Experience (FYE) program to ease your transition into university by building community and giving you access to campus services and resources. You’ll connect with a small group of your peers in your academic program throughout the summer. This group is led by an FYE Leader, a current student in your program. If you have questions about important dates, support services or campus events you can ask your FYE Leader through email or your FYE Facebook group. You can also join us at Orientation which will help you feel comfortable at the university.

When will I learn more about the First Year Experience (FYE) Program?

All new students will be invited to participate in FYE. Check your Gryph Mail in June for the invitation from your FYE Leader. Questions about First Year Experience? Email Student Life at life@guelphhumber.ca.

Orientation

What is Orientation? When is my Orientation? Will it be online?

Orientation is your official welcome to the University of Guelph-Humber. This is an opportunity for you to learn about what the university has to offer you, connect with your future classmates, and become acquainted with your faculty. This year Orientation programming will take place online. More information will be provided in August. Visit https://www.guelphhumber.ca/life/orientation for updates.

What programs are available for new students with disabilities?

The Easy Start Transition Program for students with disabilities aims to provide new students with resources and information to assist in transitioning to post-secondary studies University of Guelph-Humber. The program includes interactive opportunities to explore Guelph-Humber's services and learn about accessing academic accommodations. Students will also have the opportunity to meet with returning students registered with Accessible Learning Services. For more information, please visit: https://humber.ca/student-life/swac/accessible-learning/information-new-students/easy-start-transition-program

Student Life

How can I get involved?

During the school year, Student Life will send a weekly eNews keeping you informed of what's happening in the UofGH community and how you can get involved. Be sure to follow @UofGHstudents on Facebook, Instagram, and Twitter for the latest news. For specific questions, or to setup a meeting with a staff member, contact life@guelphhumber.ca.

Alumni Services

What services does Alumni Services provide?

Though you came to the University of Guelph-Humber for just a few years, you’ll be alumni for a lifetime. Stay in touch with the classmates you studied with through our networking events and programs. Save money by taking advantage of our alumni benefits and deals. Show your gratitude by giving back to the university. For more information, visit: https://www.guelphhumber.ca/alumni

How do I access alumni discounts?

Being part of UofGH’s alumni family qualifies you for benefits and deals to save you money. As a collaboration between the University of Guelphbenefits and Humber Collegebenefits, UofGH grads can take advantage of both schools' exclusive deals. For more information, visit: https://www.guelphhumber.ca/alumni/alumni-benefits-and-deals

Career Services

What can my Career Services Coordinator help me with remotely?

All of the services provided on-campus are provided remotely. Contact your coordinator for help with resume review, career planning, graduate school or post-graduate certificate planning, developing professional skills, networking and interview skills. Students can still access GHworks job postings using theirGryphMail user name and password.

Will there be any Career Fairs and/or events during the Fall semester?

We will continue to deliver opportunities, such as Career Fairs and events remotely. Details will be provided to students and the UGH community in the coming months. Information will also be available on our Career Services page: https://www.guelphhumber.ca/career and via our weekly e-news.

Over the summer, Career & Placement Services offers a series of webinars and online networking sessions. To stay up to date with upcoming sessions check the e-news and follow us on social media:

Instagram @ghworks

Twitter @_ghworks

I’m graduating and need help finding a job.

We are here to help you succeed. Alumni can access GHworks using their GryphMail username and password for one year after graduation, then they can register as an alumnus on GHworks. Alumni also have free, lifetime access to Career Services, including our career fairs and events. Please contact career@guelphhumber.ca for more information.

Placement Services

Will Fall placements still take place?

This fall we will be ready to deliver high-quality courses, innovative programs and enriched student experiences, including placements and internships, in multiple formats, as long as it is safe to do so. Please contact your Placement Coordinator for more information at https://www.guelphhumber.ca/career/contact.

How do I go about renewing the required documents for field placement if all services are currently closed?

At this time, we are monitoring the re-opening of services for students to access and renew their required documents for field placement. Field Placement Coordinators will be in contact with their specific student groups with updates as they receive them. If at any time you have questions or would like additional support, please connect with your Field Placement Coordinator. https://www.guelphhumber.ca/career/contact.

General COVID-19 FAQs

New Students

Congratulations and welcome to the University of Guelph-Humber!

As a new student, you will want to examine the New Student Guide for information on course registration, tuition and fees information, student ID, etc.

Things are going to look a lot different at UofGH this Fall as we plan to bring courses via alternate delivery for you.

What is Alternate Delivery?

Alternate delivery encompasses a variety of educational technologies by which courses are taught remotely outside a classroom. Examples of alternate delivery include live online lectures, pre-recorded lectures, online discussions, and narrated PowerPoint presentations. Alternate delivery also means that course assessments will be conducted remotely through online quizzes and tests, video and audio presentations, in addition to the electronic submission of projects and assignments. The university offers both instructors and students a full suite of technical services to support alternate delivery formats.

Technical Requirements

Please see technical requirements here

We are committed to keeping you informed about all the last COVID-19 developments and impacts on the UofGH community. Please refer to the updates section.

Fall 2020 Semester

Course delivery this fall will reflect a blended approach, with most classes using alternate delivery formats and some being face-to‐face.

Alternate delivery encompasses a variety of educational technologies by which courses are taught remotely outside a classroom. Examples of alternate delivery include live online lectures, pre-recorded lectures, online discussions, and narrated PowerPoint presentations. Alternate delivery also means that course assessments will be conducted remotely through online quizzes and tests, video and audio presentations, in addition to the electronic submission of projects and assignments. The university offers both instructors and students a full suite of technical services to support alternate delivery formats.

This means for the vast majority of students, the primary leaning experience will be off-campus via computer.

Current Students

Fall 2020 Semester

Course delivery this fall will reflect a blended approach, with most classes using alternate delivery formats and some being face-to‐face.

Alternate delivery encompasses a variety of educational technologies by which courses are taught remotely outside a classroom. Examples of alternate delivery include live online lectures, pre-recorded lectures, online discussions, and narrated PowerPoint presentations. Alternate delivery also means that course assessments will be conducted remotely through online quizzes and tests, video and audio presentations, in addition to the electronic submission of projects and assignments. The university offers both instructors and students a full suite of technical services to support alternate delivery formats.

This means for the vast majority of students, the primary leaning experience will be off-campus via computer.

Summer 2020 Semester

Summer 2020 Course Delivery

The University of Guelph-Humber face-to-face courses for Summer 2020 will be offered in an alternate format delivery. There will be a few exceptions and students will be notified of any class cancellations. All Hybrid courses will be offered in an Alternate Format. Final exams for the summer semester face-to-face courses will also be conducted in a modified format.

Summer 2020 Placement Courses

The University will only be continuing placement courses for summer 2020 where the Program Head has determined it will be feasible for students to secure placements involving work-at-home solutions. Where this is not feasible, placement courses are being canceled.

The following placement courses originally scheduled for summer 2020 are canceled: FCSS 3120, FCSS 3130, FCSS 4120, FCSS 4130, JUST 2050, JUST 3050.

Program Heads and Career and Placement Services will be providing more details to students surrounding these changes. As maintaining academic continuity is important, students concerned about their academic progression are asked to contact their Academic Advisors.

Summer 2020 Final Exam Information

Information on Sumer 2020 exams is available on the Summer 2020 Exam Info Page

The student and public FAQs section has been updated with an academic frequently asked questions subsection regarding Summer 2020 Final Exam. Visit the page here to learn more.

Graduating Students

As you are aware, the onset of the COVID-19 Pandemic required us to postpone spring convocation until the fall. At this time, it is our intention to hold in-person convocation ceremonies on Saturday, October 31, 2020.

The unpredictability of the COVID-19 situation may necessitate further postponing convocation ceremonies to a future date. The University of Guelph-Humber will continue to follow the direction of the Ontario Government and local Public Health officials to ensure we are complying with all protocols. More information will be emailed to graduates closer to the fall convocation date.

Parchments

Our convocation planning team is currently working on preparing both your degree and diploma and hope to start mailing these out in bundles of a few hundred in early August. You will also be receiving a surprise package to go along with your parchments! We cannot wait for you to receive them. This means your parchments will be delivered over a period of weeks, with some grads receiving it sooner than others. You will be notified via email when your parchments have been shipped. 

We hoped to get these to you sooner and apologize for the delay and any inconvenience this may have caused. The priority of our courier continues to be PPE and medical supplies to hospitals and medical staff, in addition to the challenges of reduced labour to meet physical distancing protocols during these unprecedented times. 

In the interim, we are able to provide you a letter confirming your graduation status if you require one. You can request this letter using the Confirmation of Enrollment form and selecting the following options:

  • When asked “Action Required”, choose “Letter confirming you have met the requirements of your degree”
  • When asked “Purpose of Request”, choose “Graduation Letter”

Residence Information

Humber Residence has moved to a wait list for Academic Year 2020-21. If you are interested in residence, you are still encouraged to apply as soon as possible. The system tracks the order in which students add themselves to the wait list, and if a space that you are eligible for opens up, you will be contacted directly.

Current information on Residence is available here (Student Services Update)

Updates