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Payment

Important Notice:
It is your responsibility to ensure that your payments are posted on your WebAdvisor account by the posted deadline. Allow sufficient processing time for your selected method of payment (more details in the links below).

Methods of Payment

Internet Banking, Telephone Banking or In-Person At Your Bank

You can make payments through your bank in person, online or via telephone banking. You must register the University of Guelph-Humber as the payee and use your seven-digit student number as the account number. If your bank/credit union does not accept the University of Guelph-Humber as the payee, you can also use the University of Guelph. Do not use Humber College as the payee.

Some information you need to know:

  1. The payee name is University of Guelph-Humber (or University of Guelph/Univ of Guelph depending on the bank)
  2. The account number is YOUR seven digit student ID number (not your bank account number) as seen on your WebAdvisor account. If your ID number is less than seven digits, please add preceding zeroes to ensure it is seven digits.
  3. Save the confirmation page.
  4. Allow 2 - 3 business days (Monday to Friday, excluding holidays) for payment to be posted to your student account.
  5. It is your responsibility to ensure the funds show on your account in WebAdvisor (click on Account View, choose the semester on the left, and click on Payments) after 2 - 3 business days.
  6. If the payment does not show on WebAdvisor 'Account View' :
    1. Make sure it has been 2-3 business days since the payment was made
    2. Verify that your payment has been withdrawn from your bank account
    3. Verify that the payment was made to the correct student ID number
    4. Verify that the payment was made to: University of Guelph-Humber or the University of Guelph
    5. Email finaid@guelphhumber.ca, from your University of Guelph-Humber email account, with the confirmation of payment from your bank. Copy and paste will not be accepted. The proof of payment must include:
      • the date the payment was made
      • the amount transferred to your student account
      • the payee as "University of Guelph-Humber"
      • your seven-digit student ID number in full, no blanks and/or astrics
    6. You should expect an email to your University of Guelph-Humber email address within 48 business hours

PayMyTuition (Preferred payment method for international payments)

The University of Guelph-Humber has partnered with PayMyTuition for international tuition payments. With PayMyTuition, you can pay your tuition payments from any bank, in any country, in any currency at better than bank exchange rates. PayMyTuition is fast, simple and cost effective.

Text that reads: Pay now with PayMyTuition

Additional information on PayMyTuition:


Step-by-step instructions

Click on the language below for a PDF with step-by-step instructions.


PayMyTuition customer support information

Call 1-855-663-6839 (toll-free) or through one of their local country contact numbers. You can also reach PayMyTuition Support at support@paymytuition.com or through their support page.

No matter what time zone you're in, you will have a dedicated customer support team available to you through live chat, email and phone to answer any of your questions and help you make your payment.

Convera

We proudly partner with Convera to offer you a simple, secure and smart way to pay your fees online. Convera's platform is trusted by 800+ institutions worldwide to enable payments in 140+ currencies across 200+ countries and territories.
Pay your fees with Convera
Step-by-step instructions on how to make the payment are provided just below.

Why choose Convera

  • Students, parents and sponsors can use this platform to pay deposits, tuition fees and more
  • Avoid costly transaction charges from your bank
  • Pay online via popular options including bank transfer, credit, or debit card or eWallet
  • Compare payment options instantly and Convera holds the exchange rate for 72 hours
  • If you find a cheaper quote from your bank, Convera will match it with their Price Promise Guarantee
  • Track your payment status by SMS and email
  • Multilingual platform available in 10 languages
  • Access 24/7 live chat on the platform or contact the Convera team: studentsupport@convera.com
  • A platform built with security in mind so that your money is protected
  • Pay your fees via a global partner which has been helping students achieve their education dreams for over a decade

Step-by-step instructions

Step 1: Go to the Convera website

Step 2: Enter details

  • Choose the country you're paying from and enter the details about your payment
  • Choose your preferred payment method
  • Enter student details and confirm who is making the payment

Step 3: Make payment

Complete your payment transaction:

  • Bank transfer: receive payment instructions for online banking or paying direct through your bank
  • In person: receive payment instructions for an in-person transfer
  • Online: select from a variety of providers

Step 4: Track it

Track your payment status by email and SMS (data rates may apply)

HigherEd Points (Aeroplan® Miles)

You can turn loyalty program points (earned by you, your parents or relatives) into money for school. To find out more visit HigherEdPoints' How it Works page.

Settlements

Paying with OSAP

Paying your tuition with OSAP grants & loans

Your full-time OSAP funding is released in two portions; 60% of the funding is released in the fall semester, and the remaining 40% is released in the winter semester. The University of Guelph-Humber bills each semester separately, depending on the number of courses you are registered in for the respective semester.

Your OSAP does not cover your fall $200 non-refundable registration deposit. You are required to submit the $200 non-refundable registration deposit by the August payment deadline.

Student Financial Services must confirm your enrolment before funding is released. To be confirmed, you must be enrolled in all your courses and have a complete and error-free OSAP application. Confirmation of enrolment begins approximately 10 days before the start of each term. Monitor your OSAP and WebAdvisor accounts. Monitor Account View on WebAdvisor to view when confirmation of enrolment is complete; there will be a notification at the top, right-hand corner in Account View. Funding will be received 5-10 business days after confirmation of enrolment is complete.

Receipt of your OSAP funding
Your OSAP funding will automatically be remitted to your student account. Please verify on WebAdvisor that your funds have been applied to your student account.
a) If you have more OSAP funding than is required to pay your student account, the remainder will automatically go to your bank account. If your funds have not been applied to your student account yet but your confirmation of enrolment (see Account View on WebAdvisor) has been completed and you have enough OSAP to pay your term balance, you do not need to make a payment to your student account.

Example:
OSAP funding for the semester = $4000.00
Tuition and fees for the semester = $3700.00
Money deposited to student's bank account = $300.00
Student to pay before deadline = $0.00

b) If you are not receiving enough OSAP to pay your student account, please pay the outstanding balance by the payment deadline. Your student account must be paid in full by the payment deadline to avoid late fees and/or de-registration. If you are living in residence, your OSAP funding may not cover all of your fees, so please remember to check your student account on WebAdvisor.

Example:
OSAP funding for the semester = $2000.00
Tuition and fees for the semester = $3700.00
Money deposited to student's bank account = $0.00
Student to pay before deadline = $1700.00

OSAP Disclaimers

  1. ‘Government Funding to be Applied’ reflects the anticipated amount of assistance (based on your most recent OSAP assessment) that will be remitted directly to the University of Guelph-Humber to be applied to your tuition and fees. If you have a remaining balance of OSAP aid, it will be deposited directly to your bank account.
  2. Actual amount of tuition may vary if the information used to calculate your OSAP assessment is updated.
  3. Terms and conditions apply. In particular, there are circumstances where grants provided through OSAP may be converted into OSAP student loans. OSAP grants reflected in net tuition summary does not include the Living and Learning Grant.
  4. Institutional support refers to scholarships, awards, or bursaries provided by the University of Guelph-Humber which are not required to be repaid but are subject to the University of Guelph-Humber's terms and conditions in order to maintain continued eligibility.
  5. Your net cost of tuition is calculated by subtracting OSAP grants and institutional support (if applicable) from your tuition (values are drawn from your OSAP assessment).

 

Scholarships - Payment

Scholarships and bursaries, administered by the University, are applied to the student account as a payment. Often these awards are applied to the student account in advance of the payment deadline. If the awards are sufficient to pay your account in full for winter and summer semesters , students must confirm their intent to register through WebAdvisor using the menu item 'Confirm Intent to Register' under REGISTRATION by the payment deadline. Failure to confirm your intent to register will result in deregistration. This option is not available for the fall semester.

PLEASE NOTE: This does not exempt payment of the non-refundable registration deposit for the FALL semester.

External Scholarship

Students who have received an external scholarship must have their sponsor issue a cheque payable to the University of Guelph-Humber. The cheque must indicate the student’s full name and student number. A letter must be attached to the cheque. This letter must include: 
  • student's full name and student ID number 
  • indicate what semester or year they want the scholarship applied to 
  • items agency will cover, e.g. tuition, compulsory student fees, residence, meal, UHIP, etc. 
  • name, address, and phone number of contact and complete name and address of agency 

The cheque and letter can be mailed to Student Financial Services, GH 112, University of Guelph-Humber, 207 Humber College Blvd, Toronto, Ontario, M9W 5L7. 

If the awards are sufficient to pay your account in full for winter and summer semesters, students must confirm their intent to register through WebAdvisor using the menu item 'Confirm Intent to Register' under REGISTRATION by the payment deadline. Failure to confirm your intent to register will result in deregistration. This option is not available for the fall semester. 

PLEASE NOTE: This does not exempt payment of the non-refundable registration deposit for the FALL semester. 

Sponsorship/Third Party Invoices

Students who for the first time are having their fees paid by an external organization must have their sponsor send a letter to Student Financial Services, Level 3, University Centre, 50 Stone Road East, Guelph, Ontario, N1G 2W1, Canada.

This letter must include:

  • student's name and student ID number
  • indicate duration of sponsorship
  • items agency will cover, e.g. tuition, compulsory student fees, residence, meal, UHIP, etc.
  • name, address and phone number of contact • complete name and address of agency

 

In subsequent semesters students must confirm their intent to register through WebAdvisor using the menu item "Confirm Intent to Register" under "Registration" by the payment deadline. Failure to confirm your intent to register will result in deregistration.

Sponsored students are not required to pay the $200 registration deposit for the Fall semester.

Methods of Payment NOT ACCEPTED

  • Cash and debit
  • Non-certified cheques
  • Credit cards
  • The University of Guelph-Humber does not accept credit cards for thepayment of tuition and other fees. Any company or organization that offers the opportunity to pay fees by credit card is not associated with the University of Guelph-Humber. If you choose to use such a service, you should be aware that:
    • You will remain responsible for all fees should for any reason the fee payment not be processed;
    • You will be paying a fee to the company over and above the University of Guelph-Humber's fees;
    • You will be required to provide personal information, including your student number, to the company.
    • The University of Guelph-Humber does not encourage the use of third-party credit card payment services.