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Payment

Methods of Payment

Credit Card

Tuition and fees can be paid through WebAdvisor using a credit card. All credit card payments made through WebAdvisor will be processed through PayPal.com. The University of Guelph-Humber only accepts Visa and MasterCard.
  1. Under the WebAdvisor "Students" menu tab, click the "Make a Payment" link.
  2. In the “Payment Amount” column, make sure that the amount you enter does not exceed the amount in the “Amt Due” field.
  3. You will be directed to PayPal for processing.
  4. You will need to enter your credit card type, number, expiry date and three-digit security code.
  5. Enter the cardholder's name exactly as it is shown on the card and your credit card number should be entered without any spaces. The WebAdvisor and PayPal sites are secure for credit card transactions and are verified by VeriSign®.
  6. Click the "Submit" button.
  7. A confirmation email is only sent if you supplied an email on the PayPal site.

When processing a payment through WebAdvisor use Internet Explorer or Mozilla Firefox.

Internet Banking, Telephone Banking or In-Person At Your Bank

You can make payments through your bank in person, online or via telephone banking. You must register the University of Guelph-Humber as the payee and use your seven-digit student number as the account number. If your bank/credit union does not accept the University of Guelph-Humber as the payee, you can also use the University of Guelph. Do not use Humber College as the payee.

Some information you need to know:

  1. The payee name is University of Guelph-Humber (or University of Guelph/Univ of Guelph depending on the bank)
  2. The account number is YOUR seven digit student ID number (not your bank account number). Your ID number must be seven digits by using zeroes at the beginning.
  3. Save the confirmation page.
  4. Allow 2 - 3 business days (Monday to Friday, excluding holidays) for payment to be posted to your student account.
  5. It is your responsibility to ensure the funds show on your account in WebAdvisor (click on Account View, choose the semester on the left, and click on Payments) after 2 - 3 business days.
  6. If the payment does not show on WebAdvisor 'Account View' :
    1. Make sure it has been 2-3 business days since the payment was made
    2. Verify that your payment has been withdrawn from your bank account
    3. Verify that the payment was made to the correct student ID number
    4. Verify that the payment was made to: University of Guelph-Humber or the University of Guelph
    5. Email finaid@guelphhumber.ca, from your University of Guelph-Humber email account, with the confirmation of payment from your bank. Copy and paste will not be accepted. The proof of payment must include:
      • the date the payment was made
      • the amount transferred to your student account
      • your seven-digit student ID number in full, no blanks and/or astrics
    6. You should expect an email to your University of Guelph-Humber email address within 48 business hours

Global Pay for Students (Preferred method for International Students)

International students can pay their student fees from outside of Canada through Western Union’s GlobalPay for Students. This option allows you to pay your student fees in the currency of your choice.

Note: This is not a payment through Western Union Agent locations (except in the case of some payments from India). You will simply be paying a Western Union Bank account, and then Western Union transfers the funds to University of Guelph in Canadian dollars.

Step by Step Instructions:

Step 1: Navigate to the Western Union GlobalPay for Students Website

Click here to use Global Pay

Step 2: Provide Student/Payer Information
Complete the required fields on website (student’s University of Guelph-Humber ID number, student's first and last name, email address, etc.) and select NEXT.

Step 3: Enter Payment Details

  • Enter the amount you wish to pay in Canadian dollars.
  • Select the payment options you wish to use and the currency would like to pay in* from drop down list.** Select NEXT.
  • Complete other fields as listed then select NEXT.
  • Review terms and conditions and select the checkbox, then select NEXT.
    • NOTE: You may need to temporarily allow pop-ups on your computer in order to view the payment instructions.

Step 4: Bank Transfer

  • Print your payment instructions and make the payment. For most countries this will be by either credit card or wire at your bank.***
  • If by wire transfer instruct your bank to wire transfer funds to the Western Union bank account indicated on your payment instructions.
    • The reference number on the payment instructions is very important. It MUST be included on your payment in order for the funds to be correctly and promptly applied to your student fee account. A reference number should NOT be used more than once. If you are making a second payment, or have a quote that has expired, please go through Steps 1-3 again to get new payments instructions with a new reference number.
  • The payment must be sent within 72 hours of the quote or Western Union shall use the current exchange rate to convert the currency. The expiry of the quote is indicated on the bottom of the payment instructions that you have printed.

Step 5: Payment Finalized

  • While the transfer is in progress your account will continue to show the outstanding amount.
  • University of Guelph-Humber will post the Canadian dollar equivalent to your student account, generally two to five days after your local bank initiates payment.

* If your local currency is not an option available in the system, you will need to choose another currency on the list to arrange your payment, or contact accquest@uoguelph.ca for more information. The subject line should read “Western Union payment issue”. Please indicate what currency you are trying to pay in, or where you are trying to pay from, and what the precise issue is.

** When paying from China or India, you will be given your rate when you process your transfer per the payment instructions.

*** For payments from India, China and South Korea, you will be instructed to pay on a particular website or bank (e.g. ICICI for India).

HigherEd Points (Aeroplan® Miles)

You can turn loyalty program points (earned by you, your parents or relatives) into money for school. To find out more visit HigherEdPoints' How it Works page.

Wire or Bank Transfer

Some international students may find this method of payment most convenient.

If you wish to send money to the University of Guelph-Humber by wire transfer, the banking information is:
The Canadian Imperial Bank of Commerce
St.George's Square,
Box 578
Guelph,ON, N1H 6K9
Phone #: 519-766-6400

Transit# 00052
Account # 8774315
CIBC Swift Code: "CIBCCATT"
CIBC Institution Number: 010
NOTE: Some financial institutions specifically require information in the format //CC001000052

Beneficiary: University of Guelph
IBAN # (if required): CC0010000528774315

Please ensure that the student name and student ID number is included.

Please add a minimum of $30 for bank service charges.

Payments sent by wire/bank transfer may take up to two weeks to show on WebAdvisor 'Account View'. Ensure that it reaches the University of Guelph-Humber by the deadline. Please note that the University is not responsible for payments that do not reach us by the payment deadline.

If the payment does not show on WebAdvisor 'Account View', contact us prior to the payment deadline. Email accquest@uoguelph.ca from your University of Guelph-Humber email account including: name and student ID number, date of payment, amount of payment, name of financial institution, name of bank account holder and attach to your email a copy of your wire receipt. Alternatively, fax a copy to 519.823.9421. You should expect an email response to your University of Guelph-Humber email account within 48 business hours.

IMPORTANT: Refunds where a payment was received by the University of Guelph-Humber directly from a foreign country will only be refunded after a student is registered in two consecutive terms at the University of Guelph-Humber with a limit of $2,000. Only one refund will be paid out per semester. All refund requests that exceed $2,000 will be wired back to the originating bank account, subject to a wire charge of $30 or moved to a future registered semesters.

Methods of Payment NOT ACCEPTED

  • Cash (Out of concern for the safety and security of both our students and staff, Student Financial Services does not accept cash payments.)
  • Non-Certified Cheques

Settlements

Paying with OSAP

Paying your tuition with OSAP grants & loans

Your full-time OSAP funding is released in two portions; 60% of the funding is released in the fall semester, and the remaining 40% is released in the winter semester. The University of Guelph-Humber bills each semester separately, depending on the number of courses you are registered in for the respective semester.

Your OSAP does not cover your fall $200 non-refundable registration deposit. You are required to submit the $200 non-refundable registration deposit by the August payment deadline.

Student Financial Services must confirm your enrolment before funding is released. To be confirmed, you must be enrolled in all your courses and have a complete and error-free OSAP application. Confirmation of enrolment begins approximately 10 days before the start of each term. Monitor your OSAP and WebAdvisor accounts. Monitor Account View on WebAdvisor to view when confirmation of enrolment is complete; there will be a notification at the top, right-hand corner in Account View. Funding will be received 5-10 business days after confirmation of enrolment is complete.

Receipt of your OSAP funding
Your OSAP funding will automatically be remitted to your student account. Please verify on WebAdvisor that your funds have been applied to your student account.
a) If you have more OSAP funding than is required to pay your student account, the remainder will automatically go to your bank account. If your funds have not been applied to your student account yet but your confirmation of enrolment (see Account View on WebAdvisor) has been completed and you have enough OSAP to pay your term balance, you do not need to make a payment to your student account.

Example:
OSAP funding for the semester = $4000.00
Tuition and fees for the semester = $3700.00
Money deposited to student's bank account = $300.00
Student to pay before deadline = $0.00

b) If you are not receiving enough OSAP to pay your student account, please pay the outstanding balance by the payment deadline. Your student account must be paid in full by the payment deadline to avoid late fees and/or de-registration. If you are living in residence, your OSAP funding may not cover all of your fees, so please remember to check your student account on WebAdvisor.

Example:
OSAP funding for the semester = $2000.00
Tuition and fees for the semester = $3700.00
Money deposited to student's bank account = $0.00
Student to pay before deadline = $1700.00

OSAP Disclaimers

  1. ‘Government Funding to be Applied’ reflects the amount of assistance that will be sent directly to the University of Guelph-Humber to apply to your tuition and other fees and is based on your most recent OSAP assessment. If you have a remaining balance of OSAP aid, it will be deposited directly to your bank account.
  2. Actual amount of tuition may vary if the information used to calculate your OSAP assessment is updated.
  3. Terms and conditions apply. In particular, there are circumstances where grants provided through OSAP may be converted into OSAP student loans. OSAP grants reflected in net tuition summary does not include the Living and Learning Grant.
  4. Institutional support refers to scholarships, awards, or bursaries provided by the University of Guelph-Humber which are not required to be repaid but are subject to the University of Guelph-Humber's terms and conditions in order to maintain continued eligibility.
  5. Your net cost of tuition is calculated by subtracting OSAP grants and institutional support (if applicable) from your tuition (values are drawn from your OSAP assessment).

 

Scholarships - Payment

Scholarships and bursaries, administered by the University, are applied to the student account as a payment. Often these awards are applied to the student account in advance of the payment deadline. If the awards are sufficient to pay your account in full for winter and summer semesters , students must confirm their intent to register through WebAdvisor using the menu item 'Confirm Intent to Register' under REGISTRATION by the payment deadline. Failure to confirm your intent to register will result in deregistration. This option is not available for the fall semester.

PLEASE NOTE: This does not exempt payment of the non-refundable registration deposit for the FALL semester.

Scholarships/Third Party Invoices

Students who for the first time are having their fees paid by an external organization must have their sponsor send a letter to Student Financial Services, Level 3, University Centre, 50 Stone Road East, Guelph, Ontario, N1G 2W1, Canada.

This letter must include:

  • student's name and student ID number
  • indicate duration of sponsorship
  • items agency will cover, e.g. tuition, compulsory student fees, residence, meal, UHIP, etc.
  • name, address and phone number of contact • complete name and address of agency

 

In subsequent semesters students must confirm their intent to register through WebAdvisor using the menu item "Confirm Intent to Register" under "Registration" by the payment deadline. Failure to confirm your intent to register will result in deregistration.

Sponsored students are not required to pay the $200 registration deposit for the Fall semester.