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Tuition Refunds

Coming soon! UofGH has partnered with PayMyTuition to improve the refund process.
Domestic refunds will be issued through Interac e-Transfer. More information will be posted below once this new process has been implemented.

The compulsory non-refundable Registration Deposit of $200 is forfeited as the first charge against a withdrawal/cancellation or no show for the semester including the first five class days. The schedule below will only come into effect once the first $200 penalty has been used up.

The Resource Fee ($75 per 0.5 credit) for distance education courses is only refundable on withdrawals and drops within class days 1-5.

Dropping Courses or Withdrawing from a Semester

Students are financially responsible for all fees incurred by course registration. A student may drop a course or withdraw from all courses with no academic penalty within the period established each term as published in the Academic Calendar Schedule of Dates. However, withdrawals may have financial penalties; the portion of tuition and fees that is refunded will depend on the date of withdrawal and the refund schedule.

Students who drop one or more courses before the specified deadline date, and hold part-time registration status for the remainder of the semester, may receive a partial refund. Students who maintain full-time status (i.e. 2.00 credits and greater) after dropping a course do not qualify for a refund. For students with permanent disabilities, please refer to the tuition policy for students with permanent disabilities for details about course load, billing, and refunds.

Discontinuing attendance at classes, or notification to the instructor, does not constitute official withdrawal from a course or the University.

Please refer to the Statement of Financial Responsibility.

Basis for a Refund

Dropping of courses or withdrawal from a semester may create a credit on the student’s account as per the following examples:

  1. Official withdrawal from all classes as per the approved refund schedule.
  2. Classification changes from full time (2.00 credits and greater) to part time (less than 2.00 credits) as per the approved refund schedule. This does not apply to students with permanent disabilities; please see the tuition policy for students with permanent disabilities.
  3. Part-time course load reduction as per the approved refund schedule (1.5 credits to 1.0 credit or 1.5 credits to 0.5 credit).

Requesting a Refund

NEW!

The University of Guelph-Humber and the University of Guelph have partnered with PayMyTuition to improve the refund process. If you have a credit on your WebAdvisor financial account, follow the steps below to receive your domestic refund (i.e., being deposited into a Canadian bank account) or international refund.

Domestic Refund

  1. Email finaid@guelphhumber.ca from your University of Guelph-Humber student email account to request your refund; include your full name and student ID number.
  2. Upon approval of your refund request, you will receive a confirmation email from PayMyTuition (studentrefunds@paymytuition.com).
  3. PayMyTuition will initiate the steps to begin processing your payment request to be paid by Interac e-Transfer.
  4. Once completed, you will receive an email from Interac at your University of Guelph-Humber student email account stating you have received an e-Transfer for this refund.*
  5. Please follow the instructions in the email from Interac, which will require you to enter a one-time refund authorization code to access your funds so the payment may be deposited. To retrieve this code, log into WebAdvisor, go to the “Students” page and click on “Refund Authorization Code” under “Financial Profile.” Make sure to copy the code exactly (i.e., case-sensitive, no spaces).
  6. When the code is entered for the e-Transfer, you will then select the bank account you wish to have the funds deposited into, and the payment will be complete.

    * Note: If you have auto-deposit set up with your banking institution, you will not need to retrieve a refund authorization code. You will immediately receive a second email from Interac indicating that your funds have been deposited.

International Refund

  1. Email finaid@guelphhumber.ca from your University of Guelph-Humber student email account to request your refund; include your full name and student ID number.
  2. Upon approval of your refund request, you will receive an email from PayMyTuition (studentrefunds@paymytuition.com). Please keep an eye out for this email which will provide you further instructions on how to complete your refund process.
  3. Complete the online refund beneficiary instruction form which includes currency, banking and beneficiary instructions.
  4. On receipt of your completed beneficiary instructions, PayMyTuition will verify your request for accuracy and will complete various fraud and compliance checks to comply with various anti-money laundering and compliance laws.
  5. PayMyTuition will send you a confirmation email once your beneficiary information has been verified and approved. You will receive a PDF summary that is password protected. This PDF can be accessed by entering the bank account number that you entered on your beneficiary instruction form (step 3 above).
  6. Once your refund has been processed, you will receive a notification that your refund has been settled. Please allow 3-5 business days for the refund to be deposited into your account.

Students who request refunds are subject to the following conditions and restrictions:

  • Payments received by the University of Guelph-Humber directly from a foreign country will only be refunded after a student is registered in two consecutive terms at the University of Guelph-Humber with a limit of $2,000. Only one refund will be paid out per semester. All refund requests that exceed $2,000 will be wired back to the originating bank account, subject to a wire charge of $30, or moved to a future registered semester.
  • Payments received by the University of Guelph-Humber directly from a Canadian bank account will be refunded without these restrictions, but are still subject to review.
  • If you are entitled to a refund and paid your fees by credit card, the refund will be sent back to the originating credit card first, up to the amount paid by the credit card.
  • OSAP students please refer to OSAP eligibility.

If your refund request is declined, you will receive an email to your University of Guelph-Humber email account containing an explanation of why your refund could not be processed.

Summer 2021 (12-week format)

Tuition Refund Table- Summer 2021 (12-week format)
Dates Tuition Refund Fee Refund
May 10 - May 21 100% 100%
May 22 - May 31 75% 100%
Jun 1 - Jun 7 65% 100%
Jun 8 - Jun 14 50% NIL
Jun 15 - Jun 21 35% NIL
Jun 22 - Jun 28 20% NIL
June 29 - and beyond NIL NIL

Summer 2021 Session I (6-week format)

Tuition Refund Table- Summer 2021 Session I
Dates Tuition Refund Fee Refund
May 10 - May 21 100% 100%
May 22 - May 31 50% 100%
June 1 - June 7 30% 100%
Jun 8 - and beyond NIL NIL

Summer 2021 Session II (6-week format)

Tuition Refund Table- Summer 2021 Session II
Dates Tuition Refund Fee Refund
Jul 5 - Jul 9 100% 100%
Jul 10 - Jul 16 50% 100%
Jul 17 - Jul 23 30% 100%
Jul 24 - and beyond NIL NIL

Winter 2021

Tuition Refund Table- Winter 2021
Dates Tuition Refund Fee Refund
Jan 11 - Jan 15 100% 100%
Jan 16 - Jan 22 75% 100%
Jan 23 - Jan 29 65% 100%
Jan 30 - Feb 5 50% NIL
Feb 6 - Feb 12 35% NIL
Feb 13 - Feb 26 20% NIL
Feb 27 - and beyond NIL NIL

Fall 2020

Tuition Refund Table- Fall 2020
Dates Tuition Refund Fee Refund
Sep 9 - Sep 20 100% 100%
Sep 21 - Sep 27 75% 100%
Sep 28 - Oct 4 65% 100%
Oct 5 - Oct 11 50% NIL
Oct 12 - Oct 25 35% NIL
Oct 26 - Nov 1 20% NIL
Nov 2 - and beyond NIL NIL

Summer 2020 (12-week format)

Tuition Refund Table- Summer 2020 (12-week format)
Dates Tuition Refund Fee Refund
May 4 - May 29 100% 100%
May 30 - June 7 50% NIL
June 8 - June 14 35% NIL
June 15 - June 21 20% NIL
June 22 - and beyond NIL NIL

Summer Session I 2020 (6-week format)

Tuition Refund Table- Summer Session I 2020 (6-week format)
Dates Tuition Refund Fee Refund
May 4 - May 29 100% 100%
May 30 - and beyond NIL NIL

Summer Session II 2020 (6-week format)

Tuition Refund Table- Summer Session II 2020 (6-week format)
Dates Tuition Refund Fee Refund
June 29 - July 6 100% 100%
July 7 - July 13 50% 100%
July 14 - July 20 30% 100%
July 21 - and beyond NIL NIL

Winter 2020

Tuition Refund Table- Winter 2020
Dates Tuition Refund Fee Refund
Jan 6 - Jan 10 100% 100%
Jan 11 - Jan 17 75% 100%
Jan 18 - Jan 24 65% 100%
Jan 25 - Jan 31 50% NIL
Feb 1 - Feb 7 35% NIL
Feb 8 - Feb 14 20% NIL
Feb 15 - and beyond NIL NIL

Fall 2019

Tuition Refund Table- Fall 2019
Dates Tuition Refund Fee Refund
Sep 4 - Sep 13 100% 100%
Sep 14 - Sep 20 75% 100%
Sep 21 - Sep 27 65% 100%
Sep 28 - Oct 4 50% NIL
Oct 5 - Oct 11 35% NIL
Oct 12 - Oct 22 20% NIL
Oct 23 - and beyond NIL NIL

Summer 2019

Tuition Refund Table- Summer 2019
Dates Tuition Refund Fee Refund
May 6 - May 17 100% 100%
May 18 - May 27 75% 100%
May 28 - June 3 65% 100%
June 4 - June 10 50% NIL
June 11 - June 17 35% NIL
June 18 - June 24 20% NIL
June 25 - and beyond NIL NIL

Summer Session I 2019 (6 Week Format)

Tuition Refund Table- Summer Session I
Dates Tuition Refund Fee Refund
May 6 - May 17 100% 100%
May 18 - May 27 50% 100%
May 28 - June 3 30% 100%
June 4 - and beyond NIL NIL

Summer Session II 2019 (6 Week Format)

Tuition Refund Table- Summer Session II
Dates Tuition Refund Fee Refund
July 2 - July 8 100% 100%
July 9 - July 15 50% 100%
July 16 - July 22 30% 100%
July 23 - and beyond NIL NIL

Winter 2019

Tuition Refund Table- Winter 2019
Dates Tuition Refund Fee Refund
Jan 7 - Jan 11 100% 100%
Jan 12 - Jan 18 75% 100%
Jan 19 - Jan 26 65% 100%
Jan 26 - Feb 1 50% NIL
Feb 2 - Feb 8 35% NIL
Feb 9 - Feb 15 20% NIL
Feb 16 - and beyond NIL NIL

Fall 2018

Tuition Refund Table- Fall 2018
Dates Tuition Refund Fee Refund
Sept. 5 - Sept. 14 100% 100%
Sept. 15 - Sept. 21 75% 100%
Sept. 22 - Sept. 28 65% 100%
Sept. 29 - Oct. 5 50% NIL
Oct. 6 - Oct. 19 35% NIL
Oct. 20 - Oct. 26 20% NIL
Oct. 27 - and beyond NIL NIL

Summer 2018

Tuition Refund Table- Summer 2018
Dates Tuition Refund Fee Refund
May 7 - May 18 100% 100%
May 19 - May 28 75% 100%
May 29 - June 4 65% 100%
June 5 - June 11 50% NIL
June 12 - June 18 35% NIL
June 19 - June 25 20% NIL
June 26 - and beyond NIL NIL

Summer Session I 2018 (6 Week Format)

Tuition Refund Table- Summer Session I
Dates Tuition Refund Fee Refund
May 7 - May 18 100% 100%
May 19 - May 28 50% 100%
May 29 - June 4 30% 100%
June 5 - and beyond NIL NIL

Summer Session II 2018 (6 Week Format)

Tuition Refund Table- Summer Session II
Dates Tuition Refund Fee Refund
July 3 - July 9 100% 100%
July 10 - July 16 50% 100%
July 17 - July 23 30% 100%
July 24 - and beyond NIL NIL

Winter 2018

Tuition Refund Table- Winter 2018
Dates Tuition Refund Fee Refund
Jan 8 - Jan 12 100% 100%
Jan 13 - Jan 19 75% 100%
Jan 20 - Jan 26 65% 100%
Jan 27 - Feb 2 50% NIL
Feb 3 - Feb 9 35% NIL
Feb 10 - Feb 16 20% NIL
Feb 17 - and beyond NIL NIL

Fall 2017

Tuition Refund Table- Fall 2017
Dates Tuition Refund Fee Refund
Sept 7 - Sept 15 100% 100%
Sept 16 - Sept 22 75% 100%
Sept 23 - Sept 29 65% 100%
Sept 30 - Oct 6 50% NIL
Oct 7 - Oct 16 35% NIL
Oct 17 - Oct 23 20% NIL
Oct 24 - and beyond NIL NIL

Winter 2017

Tuition Refund Table- Winter 2017
Dates Tuition Refund Fee Refund
Jan 9 - Jan 13 100% 100%
Jan 14 - Jan 20 75% 100%
Jan 21 - Jan 27 65% 100%
Jan 28 - Feb 3 50% NIL
Feb 4 - Feb 10 35% NIL
Feb 11 - Feb 17 20% NIL
Feb 18 - and beyond NIL NIL

Summer 2017

Tuition Refund Table- Summer 2016
Dates Tuition Refund Fee Refund
May 8 - May 19 100% 100%
May 20 - May 29 75% 100%
May 30 - June 5 65% 100%
June 6 - June 12 50% NIL
June 13 - June 19 35% NIL
June 20 - June 26 20% NIL
June 27 - and beyond NIL NIL

Summer Session I 2017 (6 Week Format)

Tuition Refund Table- Summer Session I
Dates Tuition Refund Fee Refund
May 8 - May 19 100% 100%
May 20 - May 29 50% 100%
May 30 - June 5 30% 100%
June 6 - and beyond NIL NIL

Summer Session II 2017 (6 Week Format)

Tuition Refund Table- Summer Session II
Dates Tuition Refund Fee Refund
July 4 - July 10 100% 100%
July 11 - July 17 50% 100%
July 18 - July 24 30% 100%
July 25 - and beyond NIL NIL