FAQs

Academic Advisors are the primary source of advising for students and should be your first contact to discuss any issues, questions, or concerns about your academic program. Each student has direct access to an Academic Advisor, who focuses on program-related issues and advice, and can assist you with degree program requirements and expectations. Your Academic Advisor can assist you in course sequencing, interpreting university policies and procedures, facilitating resolution of academic problems, conflicts and concerns, and referring you to additional resources on campus.

Throughout the year, important updates will be sent via your university email address. This is the primary means of communication for students, and you should ensure to use this email account when communicating with any staff or instructors at the university. You should get in the habit of checking this email account frequently. It is suggested that you change your password to something that you will easily remember.

• New students starting at the University of Guelph-Humber in the upcoming academic year can schedule a Course Registration Workshop with our Learning Support Peers. Incoming students are encouraged to review our New Student Guide which houses helpful resources and video tutorials on topics such as ‘Register for Courses’.
• Incoming Transfer Students are encouraged to attend our Transfer Student Registration Workshop to discover the tools and information needed to get started with us. Your Academic Advisor will email you in June with more information/event registration details.
• The course registration period will open the week of July 8, 2024. Students are encouraged to register for courses at 9:00 am EST on the specific course registration date that applies to you based on your credit weight. To determine when course selection will take place for you, visit our course selection webpage. 

• In many cases, there is likely a transfer program plan designed for students who have completed a block credit diploma from a recognized college. If this is not the case and you are a general transfer student, students are encouraged to cross reference their Official Transfer Credit Assessment with the full-time regular Program Plan outline for your program of study. 
• Transfer students should connect with their Academic Advisor to confirm their course sequencing in advance of course selection. To book an appointment with your program specific academic advisor, visit our Contact Your Academic Advisor webpage.

Course registration takes place a few months prior to the start of each new academic semester. A step-by-step guide to course registration (including video tutorials) can be found in the New Student Guide: www.guelphhumber.ca/newstudents. Remember to always use this Program Plan, as well as the Course Schedule to determine which sections of courses you are allowed to register for.

General electives are courses outside your program of study that are designed to foster creativity and critical thinking. Choose general electives from the published Electives Course Schedule that interest you. Electives may differ by semester. Some General Electives may not be consider General Electives for your program. Please refer to the Course Schedule for more information. 

The Program Plan for your specific program of study will provide you with a listing of courses offered each semester, as well as the pre-requisites for each course and an overview of the graduation requirements for the course. Remember to select the Program Plan from the calendar year you started at the University of Guelph-Humber. View your program plan. 

Students will use WebAdvisor to select and register for course(s) each semester. It is important that you use two essential tools: your Program Plan and Course Schedule. View our Register for Courses tutorial for more information.  

Students are typically scheduled to take 2.5 credits per semester in the majority of programs. Students can take up to 3.0 credits (typically 6 courses) each semester. Taking 3.0 credits is considered a Course Overload. To be considered a full-time student, you must take at least 2.0 credits (typically 4 courses) each semester. Be aware that funding (such as OSAP) may have different requirements for what it means to be full-time so we encourage you to connect with our Student Financial Services team for more information.  

Course descriptions are available in the Academic Calendar. Additionally, you can find more information about the course by reviewing the course outline on the Course Outline page.

You will need to fill out a Course Waiver Request form found under Academic Forms on our webpage. Your Academic Advisor will present your request to the Chair for review. Once the Chair has made a decision, your Academic Advisor will then notify you if your request has been granted or denied you will receive an email notification directing you to check the intranet portal at My.GuelphHumber.ca to see the status of your application. If approved, your Academic Advisor will register you for the course during the Course Overload period, provided space is still available.  

Once a section of a course has reached capacity, students will no longer be able to register for it. Students are encouraged to select an alternate section. Where an alternate section is not an option, students should select an alternate course. Students who have exhausted all above options are encouraged to connect with their Academic Advisor. Please note, instructors do not have the authority to assist with course registration or approve course registration requests.  

No, students are unable to take courses at the University of Guelph if they are currently enrolled in courses at the University of Guelph-Humber. If you would like to take a course at the University of Guelph, please connect with your Academic Advisor for more information.  

Students should read the course schedule carefully when planning their courses. Check your class schedule grid for potential conflicts prior to selecting them on WebAdvisor, as this will help you avoid conflicts. If you cannot resolve this conflict, you must see your Academic Advisor who can assist based on course availability at the time the conflict is discovered.  

The last day of classes is listed in the Schedule of Dates and is the last day students can drop a class without incurring academic penalties. For specific dates, please see the Schedule of Dates. Students wishing to drop a class beyond the last class day are required to fill out a Request for Academic Consideration to request the course be dropped by the 20th class day of the subsequent semester. Making a Request for Academic Consideration does not ensure that the course(s) in question will be dropped. Please meet with your Academic Advisor to discuss and submit your request.  

WebAdvisor is used by the University of Guelph-Humber students to select their courses, print unofficial transcripts, access final grades, and pay tuition. Students are encouraged to take the WebAdvisor tutorial in WebAdvisor. The Learning Support Peers are also able to assist students with navigating WebAdvisor. 

Prerequisites are courses that must be successfully completed prior to another course to ensure you have the required knowledge. Reference your Program Plan to determine what prerequisites are required for each course.

• For a four-year degree, students are required to complete 20.0 credits. Students may take longer than four years to complete their degree requirements. Please consult your Academic Advisor if you wish to proceed with a reduced courseload. 
• For a three-year degree (only applicable to the Justice and Public Safety Program), students are required to complete 15.0 credits.

It is important to assess your standing in a course prior to the last day to drop classes. If you are worried about failing a course, please meet with your Academic Advisor to determine your options. Failing a course will decrease your overall cumulative average. You will be required to repeat the course when it is next available. This may have impacts on your course sequencing should the course you failed be a prerequisite course for an upcoming semester. The final grade in the course you failed will remain on your transcript, even after you have retaken the course.  

To pass a course at the University of Guelph-Humber, students require to complete the course with a minimum overall average of at least 50%.  

• Yes, students wishing to transfer to another program at the University of Guelph-Humber are required to submit the Program Transfer Application to our admissions department. To clarify possible conditions or requirements for transfer, students are encouraged to consult with their Academic Advisor prior to submitting the application. To be eligible to transfer programs, you must have completed a minimum of 2.0 credits in a degree program. In addition, you must meet the minimum admission requirements, and have completed the high school subject requirements for your program interest. Admission requirements vary by program. 
• University of Guelph-Humber students looking to transfer to a program at the University of Guelph are required to submit the U of G Internal Transfer and Readmission application found on their website. To be eligible to transfer programs, you must have completed a minimum of 2.0 credits in a degree program. In addition, you must meet the minimum admission requirements, and have completed the high school subject requirements for your program interest. Admission requirements vary by program. 

In order to take any courses at another degree-granting institution, students must obtain a Letter of Permission.  Forms should be approved before registering for a course at any other institution. Make sure to submit your request for a Letter of Permission as early as possible, as registration deadlines at each institution may vary. 

Academic Consideration provides student with a consistent, fair, and academically appropriate consideration, without compromising academic integrity of a course or program, when they are unable to complete some component of a course due to extenuating circumstances. Students who wish to submit a Request for Academic Consideration are encouraged to meet with their Academic Advisor.  

Academic accommodations provide students with disabilities (whether permanent or temporary) an equitable chance to participate in academic activities and meet essential course and program requirements. Accommodations do not alter a course or programs learning objectives. An accommodation addresses the unique challenges a student faces due to their disability and specific program requirements. Given the personalized nature of accommodations, students are encouraged to consult with the Student Wellness & Accessibility Centre to learn about the specific accommodations and services available to them. 

Students who miss scheduled final examinations must submit a Request for Academic Consideration to be granted permission to write during the deferred examination period. Academic consideration is granted on documented medical, psychological, or compassionate grounds. All requests for consideration must be submitted to your Academic Advisor and will be reviewed by the Academic Review Sub-committee. All rescheduled exams will be written during the scheduled deferred examination period in the following semester. Deferred exam period dates are listed in the Schedule of Dates.  

Students who are scheduled to write two exams at the same time must submit an Exam Conflict form immediately. Please email your Academic Advisor to receive a copy of the Exam Conflict form. Once the form has been submitted, your conflicting exam(s) will be rescheduled, and you will be notified of the new date and time via email. All students requiring accommodations for final exams can schedule to write their final exams in the Humber Test Centre. A two-week notice is strongly recommended for all exam scheduled in the Humber Test Centre. 

Any one of the following constitutes an exam conflict: 1) Two exams at the same time. 2) Less than one hour (59 minutes or less) between exams. 3) Observing a religious holiday on an exam day. 4) Three exams in one calendar day. 

Students normally initiate a request for a grade re-assessment by contacting the instructor of the course in question within the first 10 class days of the following semester for coursework and within the first 5 class days of the following semester for the reassessment of a final exam. A grade re-assessment is the process of reviewing the calculation of grades, or the methods and criteria used to establish final grades for a student in a course or misapplication of an academic regulation. The outcome of a grade re-assessment may be a grade increase, a grade decrease, or no change to the grade. The detection of errors or omissions in the calculation of final grades will result in the assignment of a revised grade. If you are unable to contact the course instructor, please see your Academic Advisor. 

If you see a grade of MNR/INC, we are still waiting to receive final grade information from the course instructor. Please contact your instructor and Academic Advisor for further information. MNR = Mark Not Received. INC = Incomplete. 

Academic probation is the academic standing assigned to students who have not satisfied the program requirements for continuation of study (typically based on the student's cumulative average), but have been given the opportunity to continue in the program for a defined period of time. Students on academic probation are required to achieve a minimum semester average of 60% to be eligible to continue. Students who do not achieve a minimum semester average of 60% will be assigned a standing of Required to Withdraw. 

You can, and should, monitor your academic standing by reviewing your semester and cumulative average using WebAdvisor. If you are placed on academic probation, you will be sent an email informing you of your academic standing. A meeting with your Academic Advisor will follow where students will discuss academic strategies and complete a series of academic success workshops. 

Once you achieved a minimum cumulative average of 60%, you will be removed from Academic Probation. 

Yes, if you register for a summer semester and are on academic probation you must achieve a minimum semester average of 60% to be allowed to continue. Regardless of how many courses you are taking, you must maintain a 60% semester average. 

If you do not meet the minimum semester average of 60% while on academic probation, you will be required to withdraw from the university for a minimum of two semesters before you will be able to reapply. 

Required to Withdraw is the academic standing assigned to students who have not satisfied the program requirements for continuation of study by either achieving a 60% semester average to remain on probation or a 60% cumulative average to be eligible to continue.  Students who are required to withdraw may appeal to the Academic Review Sub-Committee for probationary status to be granted. Students should meet with their Academic Advisor to discuss their options. When a student is required to withdraw, they are not able to register at the University of Guelph-Humber for a minimum of two semesters. After the two-semester rustication period has ended, students must re-apply to the university in order to resume their studies by submitting an Application for Readmission to Admissions. 

Yes, the Student Wellness & Accessibility Centre plays a key role in facilitating equitable access to education by coordinating academic accommodations and support services. They provide accommodation for any learning, physical, or psychological disability. Services include assistive technology, note takers, administering midterms and final exams, etc. New students are encouraged to book an appointment with an Accessibility Consultant in mid-June by emailing swac@humber.ca.  

It would be advisable to see your Academic Advisor as soon as possible, as they can assist by providing students with academic guidance in dealing with your studies and refer students to appropriate on campus resources. Professional counselling is also available free of charge in a private and confidential setting through the Student Wellness & Accessibility Centre. 

• Medical and nursing assistance is available on campus. Every weekday, experienced nurses are on duty at Health Services, located on the 2nd floor of the LRC. Physicians are available by appointment during the week. All full-time University of Guelph-Humber students are automatically covered by the Ignite Health and Dental Insurance Plan.
• If you fall ill during the course of the semester resulting in a missed assignment or midterm, you must advise the appropriate instructor immediately. You will also need to provide a doctor's note to support your illness (Please note that specific diagnosis is not required as per Human Rights). 
• If you fall ill during final exams, you must let your Academic Advisor know immediately. You will be asked to fill out a Request for Academic Consideration form and provide  a letter of support explaining your absence as well as a doctor's note (Please note that specific diagnosis is not required as per Human Rights). 

Your Academic Advisor should be your first point of contact.  Academic Advisors are here to assist you with your academics and refer you to helpful resources on campus to ease your transition to university life.  Aside from your Academic Advisor, Learning Support Peers (LSPs) are senior students who are available to assist students with their transition throughout university. LSPs can assist you in planning your semester and provide valuable academic success workshops on topics including time management, exam preparation, memory strategies and more. 

The Writing Centre provides support with essay writing and thesis development. Students wishing to improve their writing skills are invited to drop in for one-on-one help. Whether you need to work on the finer points of grammar, research strategies or argumentation techniques, you can visit the Writing Centre and receive clear and personalized instruction. Please note that the centre does not proofread completed assignments to be submitted, butsubmitted but will be happy to show students how to proofread. Research support is also available with Library Services located on the 2nd floor of the University of Guelph-Humber building. 

• The Math Centre offers assistance with calculus and statistics and for those students whose class work has shown their mathematics skills to be weak.  
• The Accounting Centre assists students with accounting related questions. Students may drop in any time for specific help, or they may come on a regular basis to work on a program designed to meet their individual needs. 

• Accessible Learning Services
• Accounting Centre  
• Athletics & Recreation  
• Black Student Support and Engagement
• Career Services
• Counselling Services
• Fitness Centres 
• Health Services  
• Indigenous Education and Engagement
• International Centre  
• Learning Support Peers  
• Library Services 
• Math & Writing Centre
• Placement Services
• Peer Assisted Learning Support
• Residence
• Student Financial Services
• Test Centre