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Instructor FAQs

Closures, Cancellations and Emergencies

What happens if the campus closes?

If the campus closes due to hazardous weather or emergency situations, we will announce it through the Guelph-Humber homepage, social media, local radio stations and the University's main phone line (416-798-1331). 

Classes cancelled due to inclement weather may be rescheduled. You are responsible for arranging any rescheduled classes and confirming classroom space is available with Registrarial Services.

More information on inclement weather and emergency campus closures.


What should I do if I need to cancel my class?

Please notify your Faculty Support Officer and Program Head if you need to cancel a class via email, as soon as possible. To make up for the missed class time, you can either choose to add time to the beginning or end of class or plan a make-up class. Whichever method you choose, it must meet the needs of everyone in your class. Please consult with your Program Head to discuss the best course of action before making a decision on how to make up the missed class time.


How do I report an emergency?

In an emergency situation, contact Public Safety by dialing ext. 4000 from a University of Guelph-Humber phone or from the main phone line (416-798-1331). You can call Public Safety free of charge from one of the yellow or blue emergency phones by the entrance of the administrative offices on each floor or around the exterior of the campus.

To contact Public Safety for a non-emergency, dial ext. 8500 from an on-campus phone or from the main phone line (416-798-1331).

For more information on emergency procedures, please refer to the Public Safety Main Website and the Instructor Handbook.


What should I do if I hear a fire alarm?

When you hear a fire alarm, remain calm and evacuate the building immediately by the nearest safe exit. Do not use the elevator. Walk to your exit and close the doors behind you. Once outside the building, remain there until a staff member or the Fire Department authorizes you to return.

For more information, please refer to Public Safety’s Fire Alarm Procedure

Collecting, Assessing and Distributing Student Work

Where can my students drop off their assignments if I am not in the building? 

For students unable to submit assignments during class time, there is a drop box with an electronic date stamp feature located in the Learning Commons on the 2nd floor. This box is checked twice daily. We will deliver student work to you in a secure manner. We ask that you inform your students of the drop box location at the start of the semester.

Do not use instructor mailboxes to drop off or pick up student work or assignments.


How should I distribute student work (tests, assignments, etc.)?

The Ontario Freedom of Information and Protection of Privacy Act requires the University to protect personal information by making reasonable security arrangements against the following unauthorized activities: access, collection, use, disclosure or destruction of personal information. As student tests and assignments fall under the definition of personal information, we must make reasonable security arrangements when we receive or return tests and assignments.

You must follow these guidelines whenever you return tests or assignments:

DOs for distributing tests and assignments

  • DO return tests and assignments during class time.
  • DO return tests and assignments during office hours.
  • DO ask students to submit an adequately stamped, return-addressed envelope, so that tests and assignments can be mailed to them.

DON’Ts for distributing tests and assignments

  • DO NOT leave tests and assignments with the Faculty Support Officer to distribute to students.
  • DO NOT place tests and assignments in instructor mailboxes or in any other public area for pickup.
  • DO NOT allow other students to handle exams or assignments other than their own.

What is the process for providing feedback to my students? 

We believe that timely and constructive feedback in response to student work is an essential element in the learning process. It’s critical that you provide meaningful and constructive feedback, reflecting a minimum of 20% of the final grade, prior to the 40th class day, so that students can make informed decisions about dropping courses. 

You should return or discuss all term tests, assignments, laboratory reports, etc., with students as soon as possible before the last day of the examination period. If students need the material to prepare for the final exam, you must return or discuss it as soon as possible and no later than three days before the exam.

For more information, please refer to the University of Guelph-Humber Academic Calendar.

Final Exams and Submitting Grades

What are the rules and regulations for final exams?

See the “Examinations” section of the Academic Calendar for final exam rules and regulations.


When are final grades due?

You must submit final grades within 7 days of your final exam. 

If your class does not have a final exam or has a final assignment/project, you must submit final grades within 7 days of the first day of the final exam schedule.

Detailed instructions for submitting final grades and helpful resources will be sent to you well before the final exam period – be sure to follow the directions provided.


I want to use a multiple-choice test. What is the process for using Scantrons?

You can use our scanning services whenever you use multiple-choice tests for classroom assessment. We process tests and exams daily, and results are normally available 24-72 hours after you submit your request.

In some cases, you may want to use a multiple-weighted test or exam, where different sections or answers are worth different marks. Please inform your Faculty Support Officer if you wish to administer a multiple-weighted test or exam, so that the appropriate Scantron form can be issued. Additionally, please include all special instructions for scanning to ensure accuracy (i.e., multiple versions). For more information on multiple-weighted tests or exams or to see an example of the format you should follow, contact your Faculty Support Officer.

It is the responsibility of the instructor to provide the Faculty Support Officer with a separate test or exam master key. 


What do I do with all the final exams once I am done marking them? 

Students have the right to review their final exam or final project (if there is no final exam) for up to one year after they submit the work. As a result, you must submit all graded final exams (or final assignments, if there is no final exam) to your Faculty Support Officer for storage. 

Academic Services store all final exams or final projects for at least one year. After one year, we destroy or dispose of student work in a confidential manner.

Please contact your Faculty Support Officer for information or assistance.

Missed Tests and Exams

What do I do if a student misses a quiz or test?

If a student misses a quiz, test or midterm exam, you can evaluate the student’s eligibility for a make-up test at your discretion.

If you grant permission for any student to write a make-up test, you must coordinate a day and time with the student prior to arranging this with your Faculty Support Officer. Please note that make-up requests received with less than 24 hours’ notice may require for faculty to fulfill the request themselves. 

All make-up tests are written in Humber College's Test Centre room LRC2141.

The following is an overview of the process once you inform your Faculty Support Officer:

  1. You are responsible for communicating the date and time of the make-up test to your student and Faculty Support Officer.
  2. Your Faculty Support Officer will deliver the make-up test to the Test Centre.  Requests with less than 24 hours’ notice may need to be fulfilled by the instructor themselves.
  3. Humber College's Test Centre will accommodate the student according to the instructions provided by the instructor. It is highly encouraged to have instructions clearly stated on the make-up test itself (i.e., at the top of the test or as a cover page), to avoid any instructional confusion. 
  4. The student is responsible for reserving a computer, if necessary, with Humber College's Test Centre at least a week in advance.
  5. All tests are fully supervised by an invigilator.
  6. Your Faculty Support Officer will pick up the make-up test from the Test Centre and deliver it to your office.


What do I do if a student misses a final exam? 

If a student misses a final examination, it is NOT at your discretion to evaluate the student’s eligibility for a deferred exam. The student MUST apply for Academic Consideration through the Registrar’s office (GH 108) and will be emailed the result of their application.

If a student has been approved for a deferred exam, they will write the exam during the deferred exam period specified by the Office of the Registrar. The Academic Advisor will communicate the decision, date and time of the deferred final exam to the Faculty Support Officer, instructor and student.

For the full policy on missed tests and exams, please see the University of Guelph-Humber Academic Calendar.

Parking Information and Application Form

Do I need to pay for parking?

Yes. Everyone who parks on campus must pay parking fees, whether they park by a metre, in a pay space, the parking garage, or in one of the prepaid permit lots. You must have a valid permit (prepaid or daily) whenever you park in a lot Monday to Friday. The cost of a parking permit depends on your course load. 

For more information, please visit the Humber Parking Services website at:


How do I purchase a parking permit?

Humber hired instructors can purchase a parking permit directly online at by logging in using their Humber username and password. 

Guelph hired instructors will need to complete a parking form and submit return it to their Faculty Support Officer. After the form is received Parking Services will provide the instructor with their login details to pay for the permit on the website

Parking permits are issued on a per-semester basis and must be hung from the car’s rear view mirror.


I have a University of Guelph parking permit. Do I need to purchase an additional parking permit for the University of Guelph-Humber? 

No. If you already have a valid University of Guelph permit, you can use it to park at the University of Guelph-Humber campus. You do not need to buy a separate Humber College parking pass. For more information on parking, please contact Parking Services.


Can I park in any North Campus parking lot?

No. Your parking pass is issued for a specific lot at the time of purchase.


Where can I find out more about parking at the University of Guelph-Humber? 

Visit our parking page to learn more about parking on campus