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Educational Technology

Platforms for live stream and recording lectures:

Zoom licenses (preferred platform):

Want to use Microsoft Teams? We encourage both you and your students download the desktop/ mobile app rather than using the browser version Download it here and Watch training videos here. If you encounter any issues, please contact CCS

Prefer Virtual Classroom? Watch full instructional video here.

If you want to use WebEx click here for more info and support from Guelph CCS . It is advised that you and your students have hard wired internet to use this platform.

New to using CourseLink or need a refresher?

Check out the videos before for a quick overview of the different tools


Fun discussion boards:

Flipgrid: a free video sharing tool that engages learners in discussions through short video and podcast creation (up to 10 minutes). The layout is similar to social media platforms where students post videos in response to a question you’ve posed, and others can comment on their video. Encourages discussion among peers by allowing learners to respond to each other through video, audio or text. Your students will need to use their GH email address to record their videos. Create your educator account by clicking here and selecting Microsoft Login and enter your GH email and password. Watch this video to get started and then share your flipgrid board link in CourseLink for your students to access.

Padlet: If you have guest speakers, alumni, or mentors external to GH who are working you’re your students on projects, Padlet may be for you! You can make up to 3 free boards. Watch this video to get started and then share your padlet board in CourseLink for your students and send the link to guests to access. Students do not need to login to participate in the board, but encourage them to write their name somewhere in the post if you are grading their responses.

Survey tools:

Mentimeter: create multiple choice polls, open-ended responses, word clouds and more. Watch this video to get started and then share your mentimeter poll link or code during your live sessions.  You will need to register for an account 

Qualtrics: Perfect tool for surveys, presentation grading, and collecting data for research projects. Visit and login using your GH credentials. Need help getting started? Book an appointment here:

Slido: Want something similar to mentimeter without limitation? Try Slido

Logging in:

  • Go to
  • Click Login
  • Login with Webex 
  • Type in your GH email address. If it doesn’t work, try your Guelph credential
  • Login using your GH credentials

If you run into login issues contact

Click here for full instructions


*New Quizzes Accommodations tool!

Guelph OpenEd has launched a new accommodations tool that allows instructors to set additional time on quizzes for individual students without having to manually add time on each quiz. Click here for instructions

Also new to the Quizzes tool, you have the option of conducting live remote invigilation. This feature leverages a video conferencing system (Zoom, MS Teams, etc.) and allows instructors to proctor students in real-time during online exams, tests, and quizzes.

See instructions here




Training and support for classroom equipment (in-person and hyflex classroom delivery)

CourseLink Support for you and your students (includes setting up tools, grading, quiz issues) , Phone: 519-824-4120, ext. 56939

Toll Free: 1-866-275-1478

Obtaining Zoom license

Email, Phone: 519-824-4120, ext. 56939 Toll Free: 1-866-275-1478

Have a virtual event and need support?

Library resources and support

Installing software, forgot passwords/ logins

If you would like to book a consultation or have any other questions, please contact

Frequently Asked Questions

How can I reduce potential Zoom bombings or unwanted participants?

Faculty must get a Zoom Pro license from OpenEd, please email with your name, GH email address, and course code. The Zoom meeting must be integrated into CourseLink. See instructions.

My students have issues with CourseLink, what do I do?

Ask students to contact CourseLink support first (see above for contact information). If CourseLink is unable to assist, have students contact the instructor, who will then reach out to their Program Head to determine next steps.

How do I create voice over PowerPoint?

On a computer/ laptop with a built-in microphone, you can use the PowerPoint voiceover function to guide students through the slide deck. Once built, the PowerPoint slide deck can be uploaded to CourseLink. Click here for instructions.

My PowerPoint or file is too big. What do I do?

With the additional audio, your PowerPoint file will likely be too big to upload to CourseLink. You can upload it (and any file) to your OneDrive and share the link to the presentation in CourseLink.


  • Go to “Content”
  • Under “Table of Contents”, click on Add a module and type in a title for your content
  • Click on the Upload/Create button, then select “create a link”
  • Type in a title and insert the link from your ShareDrive

How do I live stream my lectures?

Try one of the following tools. All options allow you to share your screen, captures your audio, option for webcam video, and can record your lectures for students to view later on
  1. Virtual Classroom is a tool built into CourseLink and you can live stream, present, and record the session. You will need to add it to your Navigation Bar:
  • Go to the end of the right side of the bar and select “…”
  • Then select “Edit This NavBar”
  • Click on “Add Links”
  • Find “Virtual Classroom”
  • Now that is in your Navigation bar, you can use the tool. Test it out with a short recording which you can delete, before live streaming to your students.
  • Click on the red button with the white + sign at the bottom right corner
  • Fill out the information
  • When you are ready, click Save.
  • Key features: Record sessionsshare desktopupload presentationsannotation tool, and polling
  • For students: Here are instructions for your students on how to join virtual classroom If you recorded your session, it will be available after it is configured as a downloadable package for students. Depending on the length and size of the file, it can take a few hours to appear in the recorded section. Students can then download and watch it on repeat.
  1. Zoom is a web-conferencing tool available to instructors for meeting virtually with larger courses, of up to 300 students, and is supported by OpenEd
  2. Microsoft Teams. Teams can be used for your course to live stream with your students. You can have up to 4 webcam videos at once and share documents. See Microsoft Teams quick guide for main features.
  3. WebEx. You will need to set up the webex through your credentials so that you have instructor authority to set up and navigate the meeting. Use your University of Guelph-Humber email address as the login ID and Humber (N#) password to log into For more information on how to set up your WebEx meeting, please visit WebEx (Quick Reference Guide) You would email the link generated from the meeting to students and post it in Announcements on CourseLink

How do I communicate information to students?

  1. Post any emails you send to students on Announcements in CourseLink so they can view past communication and the most recent updates

  2. Set up a Q & A discussion forum in CourseLink for general questions. This can help reduce the number of emails with the same question. Once set up, send an email and post in Announcements to post general questions in the forum

How do I grade discussions?

Set up discussion forums with different topics in CourseLink. You can then assess discussion postings if you want them to be part of their grade. Be sure to set up your grade book

How can student do presentations online?

The CourseLink Video Assignments tool can be used by students to record or upload video-based assignments, including group assignments

How do I create a Quiz and enable Respondus?

As part of CourseLink Quizzes, there is a tool called Respondus LockDown Browser & Monitor to support the invigilation requirements of final exams that are delivered via the Quizzes tool in CourseLink. The software locks the browser on students' computers, captures video during the student’s exam using their webcam (this is an optional feature), and then allows the course instructor to review the video when the exam is finished.

First you need to create you quiz or exam:

  • On the navbar, click Quizzes.
  • On the Manage Quizzes page, click New Quiz.
  • In the General area, fill in your quiz details.
  • In the Quiz Questions area, click Add/Edit Questions.
  • To create a new question, from the New button, select the type of question you want to add. Enter the question details and click Save.
  • Repeat the previous steps until you have added all your quiz questions.
  • Click Done Editing Questions.
  • In the Properties tab of quiz editing mode, in the Quiz Questions area, do any of the following:
    • Specify the number of Questions per page.
    • Select the Prevent moving backwards through pages check box.
    • Select the Shuffle order of questions at the quiz level check box. To discourage cheating in quizzes, you can shuffle the order of all questions in quizzes or specific groups of questions (sections) in quizzes. For example, you could shuffle questions 1-10 in a quiz, or shuffle questions 3-10 (grouping those questions into a section) and retain the order of questions 1-2 at the start of the quiz. When a quiz contains shuffled questions, each learner receives a quiz with a unique question order.
      Note: Shuffling the order of questions at the quiz level also shuffles the order of all sections in the quiz.
  • In the Optional Advanced Properties area, do any of the following:
    • Select the Allow hints check box.
    • Select the Disable right click check box.
    • Select the Disable instant messages and alerts check box.
    • In the Notification Email field, enter an email where notifications will be sent.
  • Click Save.

Then enable LockDown Browser for your quiz, including adding a practice test

How do I meet AODA compliance when teaching remotely?

To reduce potential accessibility barriers in their course materials, view this resource from Open Ed:

Teams allows for auto live closed captioning. The student can turn this feature on. Visit this site

For Zoom, there’s no live closed captioning but a transcript can be generated from Cloud Recorded videos. Select “Record to the Cloud” when starting your Zoom recording. 

How to record using the cloud:

How to auto-transcribe cloud recordings:

Can I integrate questions and polls into my videos?

Try out Panopto.

What is the policy around the recording and use of virtual lectures?

The University of Guelph-Humber follows the policy and standards outlined by the University of Guelph.

Want to use a Document Camera?

Instead of writing on the whiteboard, you can now write or draw on paper or do a demo that can be projected to projection screen. You can use this with Zoom/Teams or without it!

There are document cameras in select classrooms. If you want to request one for your classroom, please email the day and time to Gene Carney ( for arrangements. 

Watch the videos below:

Did you know that the monitor in the classroom is a touch screen?

You can use the monitor like a whiteboard with the use of a stylus pen and an annotation tool! Both Virtual Class and Zoom have annotation tools built in.

Epic Pen is another annotation software available in every classroom which can be used in conjunction with all remote conferencing applications including Teams.

  1. Once logged in, double-click the myApps icon from the Desktop.
  2. Once open, use the search bar in the top right corner to search for Epic Pen.
  3. Launch Epic Pen. It will take a minute to install and load.
  4. Once the program has opened, the toolbar will appear on the desktop.
  5. You can expand or shrink the toolbar by clicking on the Eye icon.
  6. Log into your hyflex environment (Zoom, Teams, or Virtual Classroom).
  7. When sharing screen, choose to share the whole screen and NOT a specific window.
  8. Remember to save annotations by using the Screenshot tool from the toolbar in Epic Pen.

Click on the pen icon to drag the toolbar anywhere on the screen

Click on the Eye icon to shrink or expand the toolbar

Switch out of drawing mode to use cursor functions

Draw tool works best with a stylus pen. Choose between pencil, highlighter or textfield

Use the shape tool to draw lines, circles, rectangles and arrows

Erase previous annotations or drawings use the Eraser tool

Change the thickness of your draw tool

Undo most recent interaction

Clear screen of ALL notations

Whiteboard / Blackboard

Save selected annotations to the Desktop

Open Menu for advanced settings or to close Epic Pen

Choose the colour for your drawings from the Pallet