Skip to main content

Educational Technology

As we continue alternative delivery into the Winter term please remember you are not alone and we are here to support your teaching and commitment to student success. 

Winter Online Lectures and Labs

Instructors have a lot of discretion in terms of delivery. Our recommendation is to have a mix of synchronous and asynchronous delivery modes. We are able to support any delivery path you choose. Faculty have the choice of using Zoom, Microsoft Teams, Virtual Classroom (tool within CourseLink), and/ or WebEx. For ease of use, we recommend Zoom for classes/lectures/discussion, Microsoft Teams for smaller lectures/virtual labs/ student group work, and if you have an older computer or just want to hold “live office hours” faculty have used Virtual Classroom as it does not require additional software.  

New Zoom security changes: Effective January 1, 2021, changes will be made to the Zoom institutional account settings to increase the security of our online learning environments. These changes will apply to all newly created meetings and include:

  • A passcode enabled by default
  • A waiting room enabled by default. This waiting room is bypassed when students join the meeting while signed into Zoom with a Zoom account attached to a University of Guelph-Humber email address
  • Only authenticated users can join meetings enabled by default, with the UofG/GH domains set as the default setting. (For sessions with external guest speakers, you can change this to the general “sign into Zoom”, and have your guests create a free Zoom account to enter the meeting)

These updates will require all students who are enrolled in classes using Zoom to register for a free Zoom account using their University of Guelph or Guelph Humber email address. As a result, you will be able to pre-assign students breakout rooms

Watch the video here on the new security updates for scheduling meetings. If you need to change the default settings, view this site for what has been changed in your settings.

Already have Zoom Pro from the fall? You will receive an email survey asking if you want to continue using it for the Winter and instructions to follow.

How to get Zoom Pro license: If you did not have a Pro license in the fall and would like one for the winter term, please email with your name, GH email address, and course code. You will receive an email with confirmation and instructions for accessing Zoom Pro license. Zoom must be integrated into your CourseLink, do not email meeting links to students. To integrate Zoom into your course see page 1 of Zoom integration document. Please note: Do not use a Zoom personal or free license; there are potential security issues and we cannot support it for setting up lectures and meetings. 

Want to use Microsoft Teams? We encourage both you and your students download the App rather than using the browser version Download it here and Watch training videos here

For external guest speakers, have them join a  practice session to ensure they can access the meeting. If your guest speaker has issues with accessing the Teams meeting, email for a guest loan login to provide to your speaker at least a one week prior to the session.

Prefer Virtual Classroom? Watch full instructional video here 

If you want to use WebEx click here for more info and support from Guelph CCS. It is advised that you and your students have hard wired internet to use this platform.

Supporting You Throughout Your Semester

We are offering a variety of flexible support models to help you succeed from one-on-one consultations to pre-recorded and live webinars.  

Get Started Today!

New this semester, our Winter Faculty Playlist. These are short videos to help you get started in alternative delivery.

Faculty GH Tech Talk Series

Sessions will be recorded and available here.

Midterm check in- Wednesday Feb 10 at 10-11am. To register for the webinar click here.
As we approach the mid-way point of the semester, how are you feeling? Share your thoughts, challenges, and successes with other instructors and learn what others have been doing in this open guided discussion. 

Finals check in- Wednesday March 31 at 10-11am. To register for the webinar click here.
As final exams approach, learn how to create an online proctored final exam in CourseLink. We will walk you through Lockdown Browser, it’s limitations, and adding extra time for individual students.

OpenEd Resources

OpenEd is also offering webinars throughout the semester. Visit their new remote teaching website for more resources on course organization, lectures, learning activities, assessments, etc. A student remote learning kit is also available.

Teaching tool kit (contact us info sheet, Zoom and Teams user guides, etc) and visit our website for tips and updates.

Ed Tech Blog 

Tips and step by step instructions on implementing educational technologies in your teachings. Access the blog here

Have questions?

Feel free to contact Dr. Victoria Chen or Dr. Matthew LaGrone

For CourseLink specific questions contact CourseLink Support:

Phone: 519-824-4120 ext. 56939
Toll Free: 1-866-275-1478 (Canada and USA)


Frequently Asked Questions

How can I reduce potential Zoom bombings or unwanted participants?

Faculty must get a Zoom Pro license from OpenEd, please email with your name, GH email address, and course code. The Zoom meeting must be integrated into CourseLink. See instructions.

My students have issues with CourseLink, what do I do?

Ask students to contact CourseLink support first (see above for contact information). If CourseLink is unable to assist, have students contact the instructor, who will then reach out to their Program Head to determine next steps.

How do I create voice over PowerPoint?

On a computer/ laptop with a built-in microphone, you can use the PowerPoint voiceover function to guide students through the slide deck. Once built, the PowerPoint slide deck can be uploaded to CourseLink. Click here for instructions.

My PowerPoint or file is too big. What do I do?

With the additional audio, your PowerPoint file will likely be too big to upload to CourseLink. You can upload it (and any file) to your OneDrive and share the link to the presentation in CourseLink.


  • Go to “Content”
  • Under “Table of Contents”, click on Add a module and type in a title for your content
  • Click on the Upload/Create button, then select “create a link”
  • Type in a title and insert the link from your ShareDrive

How do I live stream my lectures?

Try one of the following tools. All options allow you to share your screen, captures your audio, option for webcam video, and can record your lectures for students to view later on
  1. Virtual Classroom is a tool built into CourseLink and you can live stream, present, and record the session. You will need to add it to your Navigation Bar:
  • Go to the end of the right side of the bar and select “…”
  • Then select “Edit This NavBar”
  • Click on “Add Links”
  • Find “Virtual Classroom”
  • Now that is in your Navigation bar, you can use the tool. Test it out with a short recording which you can delete, before live streaming to your students.
  • Click on the red button with the white + sign at the bottom right corner
  • Fill out the information
  • When you are ready, click Save.
  • Key features: Record sessionsshare desktopupload presentationsannotation tool, and polling
  • For students: Here are instructions for your students on how to join virtual classroom If you recorded your session, it will be available after it is configured as a downloadable package for students. Depending on the length and size of the file, it can take a few hours to appear in the recorded section. Students can then download and watch it on repeat.
  1. Zoom is a web-conferencing tool available to instructors for meeting virtually with larger courses, of up to 300 students, and is supported by OpenEd
  2. Microsoft Teams. Teams can be used for your course to live stream with your students. You can have up to 4 webcam videos at once and share documents. See Microsoft Teams quick guide for main features.
  3. WebEx. You will need to set up the webex through your credentials so that you have instructor authority to set up and navigate the meeting. Use your University of Guelph-Humber email address as the login ID and HCnet password to log into For more information on how to set up your WebEx meeting, please visit WebEx (Quick Reference Guide) You would email the link generated from the meeting to students and post it in Announcements on CourseLink

How do I communicate information to students?

  1. Post any emails you send to students on Announcements in CourseLink so they can view past communication and the most recent updates

  2. Set up a Q & A discussion forum in CourseLink for general questions. This can help reduce the number of emails with the same question. Once set up, send an email and post in Announcements to post general questions in the forum

How do I grade discussions?

Set up discussion forums with different topics in CourseLink. You can then assess discussion postings if you want them to be part of their grade. Be sure to set up your grade book

How can student do presentations online?

The CourseLink Video Assignments tool can be used by students to record or upload video-based assignments, including group assignments

How do I create a Quiz and enable Respondus?

As part of CourseLink Quizzes, there is a tool called Respondus LockDown Browser & Monitor to support the invigilation requirements of final exams that are delivered via the Quizzes tool in CourseLink. The software locks the browser on students' computers, captures video during the student’s exam using their webcam (this is an optional feature), and then allows the course instructor to review the video when the exam is finished.

First you need to create you quiz or exam:

  • On the navbar, click Quizzes.
  • On the Manage Quizzes page, click New Quiz.
  • In the General area, fill in your quiz details.
  • In the Quiz Questions area, click Add/Edit Questions.
  • To create a new question, from the New button, select the type of question you want to add. Enter the question details and click Save.
  • Repeat the previous steps until you have added all your quiz questions.
  • Click Done Editing Questions.
  • In the Properties tab of quiz editing mode, in the Quiz Questions area, do any of the following:
    • Specify the number of Questions per page.
    • Select the Prevent moving backwards through pages check box.
    • Select the Shuffle order of questions at the quiz level check box. To discourage cheating in quizzes, you can shuffle the order of all questions in quizzes or specific groups of questions (sections) in quizzes. For example, you could shuffle questions 1-10 in a quiz, or shuffle questions 3-10 (grouping those questions into a section) and retain the order of questions 1-2 at the start of the quiz. When a quiz contains shuffled questions, each learner receives a quiz with a unique question order.
      Note: Shuffling the order of questions at the quiz level also shuffles the order of all sections in the quiz.
  • In the Optional Advanced Properties area, do any of the following:
    • Select the Allow hints check box.
    • Select the Disable right click check box.
    • Select the Disable instant messages and alerts check box.
    • In the Notification Email field, enter an email where notifications will be sent.
  • Click Save.

Then enable LockDown Browser for your quiz, including adding a practice test

How do I meet AODA compliance when teaching remotely?

To reduce potential accessibility barriers in their course materials, view this resource from Open Ed:

Teams allows for auto live closed captioning. The student can turn this feature on. Visit this site

For Zoom, there’s no live closed captioning but a transcript can be generated from Cloud Recorded videos. Select “Record to the Cloud” when starting your Zoom recording. 

How to record using the cloud:

How to auto-transcribe cloud recordings:

Can I integrate questions and polls into my videos?

Try out Panopto.